Bitdefender Safe Lock

sjjs

1. Install Bitdefender total security on a new HP laptop (windows 8).

2. Activated the feature for Bitdefender safe lock feature

3. Computer restarted and now unable to log in to laptop

4. Cursor appears but keyboard does not work

5. Cap lock LED light is flashing

6. Connected USB keyboard and rebooted Laptop. The Num Lock /Cap lock / Scroll Lock LED lights are running lights

Help sought to relog into laptop and disable safe lock feature

SJJS

gabriel2006

Hi could someone help as have the same issue on my laptop

Georgia

@ gabriel2006

I've sent you the solution a couple of minutes ago.

@ sjjs

You should receive the solution via PM in a few moments. Thank you for reporting this!

Mannel

@ gabriel2006

I've sent you the solution a couple of minutes ago.

@ sjjs

You should receive the solution via PM in a few moments. Thank you for reporting this!

@georgia

Please help! Same problem, I have three days stuck and really need to use my Laptop for work!