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Bitdefender Safe Lock

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sjjs
sjjs
in Anti theft

1. Install Bitdefender total security on a new HP laptop (windows 8).


2. Activated the feature for Bitdefender safe lock feature


3. Computer restarted and now unable to log in to laptop


4. Cursor appears but keyboard does not work


5. Cap lock LED light is flashing


6. Connected USB keyboard and rebooted Laptop. The Num Lock /Cap lock / Scroll Lock LED lights are running lights


Help sought to relog into laptop and disable safe lock feature


SJJS

Comments

  • gabriel2006
    gabriel2006
    Options

    Hi could someone help as have the same issue on my laptop

  • Georgia
    Georgia ✭✭✭
    Options

    @ gabriel2006


    I've sent you the solution a couple of minutes ago.


    @ sjjs


    You should receive the solution via PM in a few moments. Thank you for reporting this!

  • Mannel
    Mannel
    Options

    @ gabriel2006


    I've sent you the solution a couple of minutes ago.


    @ sjjs


    You should receive the solution via PM in a few moments. Thank you for reporting this!


    @georgia


    Please help! Same problem, I have three days stuck and really need to use my Laptop for work!

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