"my Account" Is Wrong

potjevleesch
potjevleesch ✭✭
in My bitdefender

Hi !


In the "my account" windows my BIS 2013 does not show, could anyone tell how to correct it without reinstalling BIS ?

Comments

  • Rohugh
    Rohugh ✭✭

    Have you tried opening the BD GUI (from icon in taskbar).


    >My Bitdefender (dropdown at the top)>account settings


    "Log in with new account", but log in again with the same account.


    It takes a while to show on My Bitdefender dashboard.

  • Georgia
    Georgia ✭✭✭

    @ potjevleesch


    Is everything back to normal now?


    Should you require further assistance feel free to contact us again by calling, by email, using the live chat feature on our website, or you can reply directly to this thread. We will be able to assist you with any problems that you might encounter with the product.


    Here are our direct contact details, we are available 24/7:


    http://www.bitdefender.com/en/Main/contactEmail


    Have a great day!

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