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Remove Devices From Bitdefender Anti-theft
Hello, Starting with 11.27.2013, you now have the possibility to remove any unwanted device from Bitdefender Anti-Theft. In order to remove a duplicate device or one that is no longer in use, access the My Bitdefender portal. Click on the Anti-Theft icon or use the following link:…
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Cant seem to get past step six to unsub when i log in to central
when i log in to central it looks nothing like the bit defender help section clips that show you what to do so i cant find the sub buttons to change it i get to step six and see no options it just shows what Licenses i have says my services at the top "+activate with code" and the year it exp. ect. but no side bar to un…
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Does my bitdefender detects hackers?
Does my bitdefender detects hackers? I think im hacked because it says "ESTABLISHED"
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how to detect and remove infected desktop windows manager (dwm.exe ) ?
current using Bitdefender total security : i found out dwm.exe is connecting to 94.130.164.163:7777 and using 2 gb ram, 50 cpu i suspect is bitcoin miner trojan Currently using firewall to block dwm.exe connecting to internet for around 3 months but now its manage to auto add rule to access back to internet Need help how…
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Attention Not To Pay Twice For The Same Product
Hi, I bought a first license for Bitdefender Total Security, which I activated on Jan 27, 2013. Before it expired, I received an interesting offer from Bitdefender to renew it with 29,95 $. So, I bought a new license, which started to be active on Jan 27, 2014, the expiration date of the first license. But on that same…
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Can i use bitdefender to access my lost account?
I have vsrified my account but it is no longer there is there a way?
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Why are the sliders all grayed out?
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Anti-theft Device List & Account Reset
Hi there! Just a quick post to point out a couple of issues I have with MyBitdefender. This is a personal opinion, and not a general reflection of the BitDefender product as a whole - I find it a fantastic piece of software but MyBitdefender has a few issues I think need looking at. Firstly, because I have changed devices…
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My Bitdefender Cannot Display Devices
I can login and access Dashboard but when I click on Devices it shows 3 dots (loading screen) and nothing. I'm waiting and waiting. Only me or global issue?
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License Backup
Hi I have recently bought a 6 month license but yesterday my win 8.1 disappeared so that I'm not able to enter it although I still have access to win drive and files. I therefore have to install a fresh operating system. So how can I backup my license? Regards
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Bitdefender Antivirus Essential License Suddenly Invalid
I acquired Bitdefender Antivirus Essential in april 2014 and have used it since without any problems but yesterday it suddenly stopped working and now says my license is invalid. It should be Computer Lifetime Protection and I haven't changed anything to my computer or configuration. Can anyone help me with this issue. My…
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Invalid Serial Key
Hi Team I recently purchase Bitfender Antivirus Plus 2014, 1 pc, 3 year license. I have installed the software and am trying to register the same. Nothing happens when I click on the register button after entering the serial key as mentioned on the cd cover (neither does the next button get highlighted). I am wondering if…
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Chargeback Request Problem
Dear Bitdefender , Regarding your mail and Tickets 2015030121450001 ,2015031114030002 and 2015031114000002 still have no information about chargeback request . Currently I do not have the refound nor the license for the program ... Best regards !
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Software Kept Freezing Computer, Company Ignoring Refund Request?
I purchased this software less than 30 days ago and I've experienced multiple issues that are deal breakers for me, the main one being that my computer randomly freezes on flash-based websites. A quick google shows I am not the only one, and it doesn't seem to be a rare problem. I don't want to troubleshoot this issue, I…
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Cant Have A License Key By Redeem Code
Dear sir i buy more than 1 internet security 2014 it came with a card inside the box of it and it have a redeem code when i want to register it with this link u type on card(http://www.bitdefender.com/media/html/bundles/#tplink) the bage return and give me this (This is not a valid redeem code. Go back and try again. A…
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Bitdefender 2015 Question
Hi is Bitdefender 2015 versions still in beata and is it safe to use anyways??
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Wrong Email
I put the wrong email to my bitdefender account and i dont know how to change it, can someone please help me?
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New Licences
Hi I have been using Bitdefender since 2010. In 2010 i purchsed the full security suite in December. Every year since then the licence date gets earlier and earlier. Its now October and I have only 4 days left. What is going on? Every year you want my money earlier!!! When I purchased early in 2011 i was told that the new…
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Unable To Receive The Email Activation
Good morning, I am unable to receive the email activation when I want to activate my Bitdefender account. I tried it 3 times without success. I have an account in Yahoo.com. Checked the Spam folder just in case and the email activation is not there. Hope that someone can give me a hand. Thanks
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Licence
Good Evening May I please ask for your help. I am using 2014 Internet Security and I have added a new licence. Problem is that two licences are counting the days down. 1 Licence 42 Days 2 Licence 329 Days Can you please tell me what I can do. Thank You
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Bitdefender Total Security 2014 Issue
I am having problems with BD TS 2014.. I had it working great until I reinstalled windows.. Now it wont connect with update servers and wont even log me in with my email and pwd because of 'server not responding'. Some images: When trying to login: http://i.gyazo.com/852eb64ff7ebedf2c913115a2186960e.png Error on update:…
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Internet Security 2014 3pc 1year Version License Key Invalidated
I am using the Internet Security 2014 3PC 1 year version for last 100 days. This has more than 1 year usability as an offer. Yesterday when I saw the dash board at my page in bitdefender website, it shows my PCs have 294 days remaining to use; but at my desktops it says my license key is invalidated and shows 0 days…
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My Bitdefender Login
When I want to log in to my bit defender, I get a message "You are logged in as (null) Use another login. What is that?
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Reinstalled My Os
I have Bitdefender Internet Security 2014 for 6 months, but when I reinstalled my operating system, it now recognizes my computer as a new PC, and it won't let me use my old plan.
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Bitdefender For Linux - For Charity
Hi, i build Linux (Ubuntu) PCs for charity and i'm looking for an anti-virus client - BitDefender seems to be well-regarded in the Linux community but i can't find any information about how i might use it for my charitable purposes. There's business or personal licenses - nothing for charity that i can see. I build and…
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Lost Registrationcode
Last week I had a harddisccrash. A month ago I bought Antivirus plus and now I lost my registration code. How do I retrieve my code?
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Autodecrement Days After Web License Register
Hello, I entered 2 Licenses each for 730 days, they are not assigned or used by any PC's and have seen on MyBitdefender the remaining days gets decremented. I did this in the old days without having them decremented! How to remove entered licenses? Hp
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Bitdefender Total Security 2014 Pt-br Still 17.27.0.1146
My Bitdefender Total Security Brazilian Portuguese (pt-br) still on build 17.27.0.1146. I'm having trouble with my home network. I have to daily manual input the IP's adresses into the Bitdefender Firewall to avoid firewall blocking the communications among them.
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Need Assistance
I had received an email from bitdefender recently. on following the email I planned to buy the new bitdefender for my laptop, I was using Norton antivirus prior, which came in built on my laptop. I had purchased the bitdefender total security today since I had used it before and I really loved the service. This time when I…
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Licence Key
My BitDefender Plus 2014 stopped working because the file mfc100u.dll is missing. I cannot activate anything in my BitDefender. When I try and contact BitDefender Support, I am asked for my licence key. I do not know where to find my licence key. I also cannot ask BitDefender to send me my licence key, because I need my…
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Can I Use A 3 Computer/1 Year Three Times On One Computer?
I bought the 3 computer/ 1 year Bitdefender Antivirus Plus, and wanted to know if I can use the same license three times on one computer. I don't think you can, but I want to make sure.