Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Unable To Receive The Email Activation

Options

Good morning,


I am unable to receive the email activation when I want to activate my Bitdefender account. I tried it 3 times without success.


I have an account in Yahoo.com.


Checked the Spam folder just in case and the email activation is not there.


Hope that someone can give me a hand.


Thanks

Comments

  • Good morning,


    I am unable to receive the email activation when I want to activate my Bitdefender account. I tried it 3 times without success.


    I have an account in Yahoo.com.


    Checked the Spam folder just in case and the email activation is not there.


    Hope that someone can give me a hand.


    Thanks


    Did you tried with another e-mail client like gmail, hotmail etc. ?

  • This is a long shot but it could be a typo or something similar with you yahoo email address. By the way, have you tried other email addresses as suggested already? 1.gif

  • Georgia
    Georgia ✭✭✭
    Options

    Hello Alfonso,


    The email is the same as the one used to register this Bitdefender forum account? I see that MyBitdefender account is already active.


    Feel free to post back if you still need help.