Autodecrement Days After Web License Register

hpw

Hello,

I entered 2 Licenses each for 730 days, they are not assigned or used by any PC's and have seen

on MyBitdefender the remaining days gets decremented.

I did this in the old days without having them decremented!

How to remove entered licenses?

Hp

hpw

I would like to have an official BD statement how this really behaves ...

Hp

Georgia

Hello Hp,

Thank you for contacting us in regards to your concern.

The validity days will start to countdown if the license key is added in MyBitdefender.

If you wish to undo the changes, please contact Commercial support team via: http://www.bitdefender.com/en/Main/contactEmail

hpw

Hi Georgia,

it's now weeks to get this issue solved, the support was years a go much faster...

at last, the support asked me for a copy of the purchase....

Since then nada

Hp