Cancel The Subscription As It Is Auto Renewed By It Slef

Prince KHanna

Hi i don't want the subscription as i am not using bit defender any more any how you cut off my $50 which i want as a refund back please do it as soon as possible, hope to receive a positive reply as soon as possible.

Rohugh

This is obviously not going to be dealt with on the open forums, you need to contact Bitdefender support through one of the topics on the the "Purchase and Orders" page.

http://www.bitdefender.co.uk/support/total...ase-orders.html

Prince KHanna

This is obviously not going to be dealt with on the open forums, you need to contact Bitdefender support through one of the topics on the the "Purchase and Orders" page.

http://www.bitdefender.co.uk/support/total...ase-orders.html

i have already done that, i have mailed them i also had a chat with the representative , She told me that she escalated the issue, i dont know whether she escalated the issue or not.!!

What to do please suggest me?

garioch7

i have already done that, i have mailed them i also had a chat with the representative , She told me that she escalated the issue, i dont know whether she escalated the issue or not.!!

What to do please suggest me?

Prince Khanna:

You should give them a week or so to process your refund. If it does not appear, re-contact Bitdefender orders representatives and ask to speak to a supervisor.

Keep us posted. Have a great day.

Regards,

-Phil

Georgia

@ Prince Khanna

I have checked the email address used for this forum account and I couldn't find a ticket in the system. Please post your ticket ID so I can find your request in the system.

Thank you.