License Key Is Invalid - Internet Security 2014

kiashiq
kiashiq
in My bitdefender

I am using Bitdefender Internet Security 2014 product for last 6 months. I have Active subscription for next 629 days


Suddenly from last week, I am getting error as my license is invalid :wub:


I raised a ticket as well, but lost my ticket #. I didn't get any mail for the raised ticket and no reply from Bitdefender support


Confused and helpless -_-

Comments

  • Rohugh
    Rohugh ✭✭

    You should send in another customer support form as Bitdefender are the only ones who can help with this and have access to all your details.


    http://www.bitdefender.com/en/Main/contactEmail

  • Georgia
    Georgia ✭✭✭

    Hello kiashiq,


    Welcome to the Bitdefender forums.


    I wish to inform you that the license key registered on your Bitdefender account is part of a promotional campaign that has ended. A free 90day subscription was offered free of charge, however due to a technical issue, it was extended beyond the initial expiration term.


    If you purchased the license key from an authorized Bitdefender reseller we strongly advise you to contact them and to ask for the replacement of your license.


    More information about our offers, prices, product features and system requirements can be found at:


    http://www.bitdefender.com/solutions/


    Let us know if you have any other questions regarding the Bitdefender products and services.

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