Dont See My Pc In Mybitdefender

robertpiche1955

I just reinstalled bitdefender internet security and when im in mybitdefender i can see my android (mobile security) but I dont see my pc anymore... ?!?!?

Rohugh

How long ago is "just". I have noticed in the past that it takes time for everything to filter through the servers/system.

robertpiche1955

How long ago is "just". I have noticed in the past that it takes time for everything to filter through the servers/system.

30-40 minutes ago.... thanks... i will wait to see didnt know it takes time

robertpiche1955

still dont see my computer on mybitdefender...

Rohugh

OK, you can try re-linking.

Linking again to a BD device

You can link again a device to MyBitdefender as follows:

- bring up the Bitdefender interface

- click the MyBitdefender button (located in the upper right corner of the Bitdefender program installed on your PC)

- from the drop-down menu select the option "Account settings"

- click on "Login with another account"

- enter your e-mail address and the password previously chosen for MyBitdefender and click on "Login to MyBitdefender"

- restart the PC

- wait a few hours then check if the device appears in the online platform MyBitdefender.

robertpiche1955

thanks for your help did it... ill check in the few hours but looks bad

robertpiche1955

my pc isnt there

robertpiche1955

thank you rohugh my pc is back

Rohugh

thank you rohugh my pc is back

I am glad it has all returned roberto.

Georgia

@ roberto55: glad it worked Thanks for posting back with your results.

I will close this topic, but if you have any other questions or concerns please feel free to start a new topic.

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http://www.bitdefender.com/en/Main/contactEmail

Have a lovely day!