Dont See My Pc In Mybitdefender

I just reinstalled bitdefender internet security and when im in mybitdefender i can see my android (mobile security) but I dont see my pc anymore... ?!?!?

Comments

  • How long ago is "just". I have noticed in the past that it takes time for everything to filter through the servers/system.

  • How long ago is "just". I have noticed in the past that it takes time for everything to filter through the servers/system.


    30-40 minutes ago.... thanks... i will wait to see didnt know it takes time

  • still dont see my computer on mybitdefender... <_<

  • OK, you can try re-linking.


    Linking again to a BD device


    You can link again a device to MyBitdefender as follows:


    - bring up the Bitdefender interface


    - click the MyBitdefender button (located in the upper right corner of the Bitdefender program installed on your PC)


    - from the drop-down menu select the option "Account settings"


    - click on "Login with another account"


    - enter your e-mail address and the password previously chosen for MyBitdefender and click on "Login to MyBitdefender"


    - restart the PC


    - wait a few hours then check if the device appears in the online platform MyBitdefender.

  • thanks for your help did it... ill check in the few hours but looks bad

  • my pc isnt there

  • thank you rohugh my pc is back ;)

  • thank you rohugh my pc is back ;)


    I am glad it has all returned roberto. :)

  • Georgia
    Georgia ✭✭✭

    @ roberto55: glad it worked :) Thanks for posting back with your results.


    I will close this topic, but if you have any other questions or concerns please feel free to start a new topic. :)


    Here are our direct contact details, we are available 24/7:


    http://www.bitdefender.com/en/Main/contactEmail


    Have a lovely day!

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