Bitdefender Total Security Invalid License

lainviolet

Yesterday i find out my bitdefender license invalid. have sent an email ticket, but still no response so far. don't know want to do now....

columbo

Hi, lainviolet

If you wanted, you can try chat or phone support, you may receive faster attention that way.

Chat (it may take 2-3 tries to get someone): http://www.bitdefender.com/support/chat-support.html

Phone (it is not toll free): http://www.bitdefender.com/support/consumer-phone.html

Kind regards,

Scott

Rohugh

Hiya Iainviolet,

There have been a few reports about this problem, It was addressed yesterday by Georgia.

There was also a workround given which you may want to try -

To address the issue please right click on Bitdefender icon from system tray -near the clock- and choose 'Update Now'.

Wait 1 minute to complete the process, then update again Bitdefender 6 more times this way. After 6 update cycles, restart the computer and the Bitdefender key will be re-validated.

Feel free to reply to this email should you need further assistance.

lainviolet

Hiya Iainviolet,

There have been a few reports about this problem, It was addressed yesterday by Georgia.

There was also a workround given which you may want to try -

i try that. but nothing happen. it's not update at all.

columbo

I was kinda wondering if that would work, as they seemed to have resolved it on their server end. It was worth a shot

Your best chance at a quicker resolution is to try one of the options I linked to in my previous post.

Georgia

@ lainviolet

If Bitdefender still shows that your license key is invalid, it is better to contact our Commercial team via the links columbo indicates in the second post.

Thank you for your understanding.