Pc With Windows 8.1 Is Not Registering On Dashboard

frozenreads

Hi,

I have installed Bitdefender Internet Security on two PC's one with Windows 7 64bit (premium) and one with Windows 8.1 64bit (Pro) and only my PC with Windows 7 is appearing as a device on the My Bitdefender Dashboard. I have tried uninstalling and reinstalling several times on the Windows 8.1 version and logging in via Bitdefender, and I am unable to see the registered device on the dashboard? Any thoughts?

frozenreads

Hi,

I have installed Bitdefender Internet Security on two PC's one with Windows 7 64bit (premium) and one with Windows 8.1 64bit (Pro) and only my PC with Windows 7 is appearing as a device on the My Bitdefender Dashboard. I have tried uninstalling and reinstalling several times on the Windows 8.1 version and logging in via Bitdefender, and I am unable to see the registered device on the dashboard? Any thoughts?

LOL, thats weird, checked this morning and its appeared! Just a delay I guess.

Rohugh

Hiya,

Heh, yes it can take a while for a new or change of program version to register with the servers and show up on MyBitdefender. At least yours has now.

Ro.

Georgia

@frozenreads

Glad it worked Thanks for posting back with your results.

I will close this topic, but should you need further assistance with your Bitdefender product remember that we also offer support 24/7 via:

phone: http://www.bitdefender.com/support/consumer-phone.html

chat: http://www.bitdefender.com/support/chat-support.html

mail: http://www.bitdefender.com/en/Main/contactEmail