[resolved] Safepay Readability

mortezasafai@gmail.com

Hello Everybody,

Is it possible to improve readability in the SafePay window?

The fonts are a bit small for people with eye sight problem and the usual short-cuts to zoom in and out (CTRL +/-) are not working.

Please advise.

Thank you.

Rohugh

I do agree (especially when my reading glasses are not to hand) that it can be a little difficult to read, perhaps this should be in the Feature Request forum. You can always use the Windows Magnifier to increase the size.

mortezasafai@gmail.com

Hello Everybody,

Is it possible to improve readability in the SafePay window?

The fonts are a bit small for people with eye sight problem and the usual short-cuts to zoom in and out (CTRL +/-) are not working.

I even had no success with the windows magnifier.

Please advise.

Thank you.

cherokee24

Hello Everybody,

Is it possible to improve readability in the SafePay window?

The fonts are a bit small for people with eye sight problem and the usual short-cuts to zoom in and out (CTRL +/-) are not working.

I even had no success with the windows magnifier.

Please advise.

Thank you.

mortezasafai@gmail.com

I do agree (especially when my reading glasses are not to hand) that it can be a little difficult to read, perhaps this should be in the Feature Request forum. You can always use the Windows Magnifier to increase the size.

Hi Rohough

I've chosen the wrong forum. My question is actually related to safepay not safebox. Sorry for the mistake.

Windows magnifier is not working by the way.

Thanks for the input nonetheless.

Cheers

Rohugh

Windows magnifier is not working by the way.

OK, but I am surprised Windows Magnifier is not working with Safepay, the first thing I did before posting is press Windows Key and + to check.

mortezasafai@gmail.com

Dear Bitdefender support,

Any feedback is appreciated.

Thanks

Georgia

Hello all,

You can increase / decrease the font size in Safepay by pressing Ctrl and + / - from Numpad.

Please confirm your results.

Rohugh

Hah, that works, but can you add it to the .pdfs as it is not mentioned in the Safepay section.

Thanks Georgia.

Georgia

Thank you for your feedback, Rohugh.

I will forward the request to our technical writers to include this information in the Bitdefender manual as well.

Have a nice day!

cherokee24

I appreciate that info as well

mortezasafai@gmail.com

Hello all,

You can increase / decrease the font size in Safepay by pressing Ctrl and + / - from Numpad.

Please confirm your results.

Thanks Georgia !!

You're the best support person here !

Thanks! (I would send you a 'thank you' note, but I don't see this option in this forum)

NumPad +/- is working just fine.

P.S. I wish you would solve our very long BOOT delay issue, as well (ticket: 2014091809110002). It's very annoying.

Cheers

Georgia

Hello all,

The method on how to zoom in/out in Safepay is now documented as well in the Bitdefender 2015 userguides.

Please download fresh copies from here:

Bitdefender Antivirus Plus 2015 userguide >

http://download.bitdefender.com/windows/de...serGuide_en.pdf

Bitdefender Internet Security 2015 userguide >

http://download.bitdefender.com/windows/de...serGuide_en.pdf

Bitdefender Total Security 2015 userguide >

http://download.bitdefender.com/windows/de...serGuide_en.pdf

The text that appears:

<<increase or decrease the browser size by pressing simultaneously Ctrl and the +/- keys in the numeric keypad.>>

Since the issue is resolved, I am now closing this topic.

@ SAFAI: the issue you report will be fixed in the next product update, which is expected in a couple of weeks. I will also contact you via ticket 2014091809110002