I can only but shake my head at companies like Sony, Home Depot, and others who ###### people off and then they wonder why they were hacked into. Bitedefender and Avangate certainly are ###### me off with them and their support staff.
$ tickets and an email directly to Avangate about refund within 2 weeks and nothing done just automated replies.
New Open ticket: 2015010310110002
New Open ticket: 2015010519410003
New Open ticket: 2015010307550001
Anything done you ask ? NO just automated replies.
Shane .....i am the voice for you and I get things done !! Let me know if you too have trouble !!