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How to stop bitdefender popups/notifications
I get constant popups from bitdefender saying its optimised for "??????" or constantly for usb sticks that have been in and scanned...Its worse than spam when you are trying to work. I only need to see things that may have the potential to infect or disrupt my work. The constant adds and popups are what I have protection…
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Parental Control blocking Google
Hi, I recently bought a laptop for my daughter and I installed parental control along with the bitdefender security. Everything I try to use google chrome it would block the program. When I uninstall parental control we are able to access google. How do I fix this issue? Thank you.
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Password Manager import not working from Chrome
I downloaded my password information from Chrome which created a .csv file. I created a wallet in Password Manager. I selected Import on that wallet. I selected the .csv file that I downloaded from Chrome. I entered my Master Password. Then I received the following error message: Bitdefender Password Manager - Importing…
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Facebook page blank after installing BitDefender
Hi, Just installed BitDefender and my Facebook page is blank. Any quick solutions? Thanks.
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Cant Install NiceHash QuickMiner on BitDefender Total Security
Hi, Im trying to setup QuickMiner on my home PC to try a bit of mining, using the instructions provided by the software authors. However, whatever I try, when adding these to the exclusions, BitDefender keep stopping the installation or execution of the software. Has anyone had any luck in getting this to work. Any help…
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Bitdefender Wallet no longer in Firefox browser
Hi I have all my passwords stored in Bitdefender Wallet. I have Bitdefender Total Security 2020. The wallet addon is no longer in Firefox. How can this be restored? Any information would be appreciated.
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cannot import .csv file into password manager
I am using Keeper password manager. I exported their .csv file but Bitdefenders Password manager says so how does the PM want the csv file setup? I am trying out Bitdefender but need the keeper PM to be imported into bitdefenders PM. Keeper can export to .csv or .json files. I have about 200 passwords I need to move over.…
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Bitdefender publicity on my desktop
Bitdefender sometimes displays an ad on my desktop. First of all, I would like to know how to block these ads. Then, I would like to let Bitdefender managers know that I bought Bitdefender precisely to avoid this type of intrusion. This advertising policy of displaying ads on my desktop against my will violates every…
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Pegasus spyware
Hello, is Bitdefender capable to detect Pegasus? Seems like we have an outbreak https://www.cnet.com/tech/mobile/pegasus-spyware-what-to-know-about-the-nso-group-software-infecting-phones/
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Merged: Out Of Memory Error
This discussion has been merged.
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How to have Bitdefender ignore scans from our Nessus server?
Hi folks, We have a local Nessus scanner on our network at the office that probes our systems periodically for vulnerabilities. We would like BitDefender Gravityzone to alert, but not act, on probes from this particular host, but take action from any other vector. I'm not really finding a way to get to this level of…
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Taskbar icon has vanished
The Red Bitdefender "B" that was always in my taskbar disappeared. Bitdefender recently updated to version 26.0.3.29. The icon vanished shortly after. But this is weird......... I can go into the "select which apps appear in the taskbar" menu in Windows 10. When I go there, "Bitdefender agent" is turned on, but the icon…
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How does BitDefender ransomware protection work exactly?
Please don't refer me to a BitDefender url, I've already scoured their site and all I find is vague explanations to how their ransomware protection works. They say they "back up" your files in their explanation, but nothing really more. So, if I turn on this module and point it to my 350Gb drive with my data, photos &…
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Scheduled Scans
The schedules I have selected have disappeared. I have reset them twice and when I check on them the schedules have disappeared. How can I fix this? Thanks
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PUPs not showing in GravityZone
We're trialing BitDefender after having some issues with our current solution. We got an alert during our weekly full scan that items were found on a particular server and dealt with. Being a trial I logged in to the server to see things for myself... Lo and behold there were 9 additional items remaining. GravityZone did…
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Help with central - activation etc.
Hi I m new on this antivirus software. Purchased a subscription and trying to activate it. Its installed on my system and it seems to be working fine. i tried activating it on bit defender Central and it says it has already been used else where for activation. (using both link and the manual process but no luck) But if i…
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what devices are connected to my VPN?
Do I have to connect each computer to my VPN? I use another computer for work and I'm not allowed to use my personal VPN, I use the company supplied aruba? How do I make sure my work computer is not connected to my personal VPN? Thanks
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I installed on two devices but at BitCentral it only lists one.
So bought bitdefender for a year subscription for three devices. So far I installed on 2 desktop computer. Weirdly, at BitCentral it only lists one. Supposedly it should be 2 devices which left me one devices. I am using the same ID anc account. I tried to refresh but still it shown only 1 devices. This is very confusing.…
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Installation fails on certain linux desktops
Hey there, I'm comming here to get some help with bitdefender BEST installation. As i'm deploying the software throught ansible, some of the desktops just won't install bitdefender. The only error i'm getting is error 11, which is relative to "Your os is not supported" But, i have one desktop with the same OS (Linux Mint…
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Switch from Mobile Security to Total Security
Hi everybody, I helped a friend of mine to complete a Mobile Security subscription today, but he told me he wants to subscribe a Total Security in the following weeks. If he switches to a Total Security, will his Mobile Security be automatically integrated into the Total Security one or is he going to have two different…
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code activation
mon ordi a planté et je viens d'en acheter un neuf. comment récupérer mes accés à Bitdefender ?
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Send to Bitdefender
I'm using Bitdefender Total Security 26.0.3.29 on Windows 10. I don't see a context menu option to scan an individual file. I do have a Send To option in the context menu. Is there a link that I can add to my Send To folder, so as to submit a freshly downloaded and questionable file to a Bitdefender scan?
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Refund
I sent the mail to support about refund and I'm waiting answer one week. Why is support ignoring requests?
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Bitdefender issued SSL certificate
Hi, Was wondering if anyone could help as this is driving me nuts now. I was testing out SSL on my server and accidentally pressed to allow BitDefender to issue the SSL certificate. This has now become default and I can't seem to be able to get rid of it. How to get rid of that ? Thanks
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Is CCleaner necessary?
I have Bitdefender Total Security and I also have CCleaner, and I'm wondering if CCleaner is really necessary for me to have?
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COMPLETELY turn off marketing notifications
I don't want any notifications at all unless there is a detection or something isn't running. in particular, i don't want the marketing crap that pops up occasionally. Is there any way to turn that off? I dropped McAfee because of this, I'll drop BitDefender just as quickly. thanks Mike
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How can I turn off the VPN notification ?
Hi . im getting a lot of notifications regarding the use of the Bitdefender's VPN .. It is getting very annoying, I don't want to use it nor any plans of purchasing it . So, how can I turn that notification off? ty in advance .
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Five Subscriptions to share: HOW?
(Apparently, not. Or, maybe yes. Since this is driven by other users and NOT BITDEFENDER, any answers we/I get are suspect and don't instil me with confidence. As I have the exact same question, (plus a follow up) I was hoping this/these "forums" were monitored by BITDEFENDER, but apparently, they are okay with anyone…
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Unwanted Advertising
Hi I am getting increasingly annoyed at Bitdefender constantly swamping me with spam. Now they are plastering huge pop-up windows on my screen. Is it MY job to check after every update whether they have given themselves the permission to spam me until I actively look for a place to switch this off? This is getting on my…
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Bitdefender Quarantine: can I recover files deleted from quarantine
Hello, I bought Bitdefender Total Protection about 1 month ago and in the last days I ran the full scan, including some mail files (outlook pst). At the end it put some files in quarantine, including some pst files; in the detail, I saw that there was some file attached to old mails that originated the problem. Accessing…
