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Does purchasing another year of coverage overwrite your currently active coverage?
Hi, I currently have a 1-year subscription active for Bitdefender Total Security 2019 (5 devices). This is valid for another 52 days. Bitdefender currently has a sale offer for the next 15 days to purchase the same coverage for Bitdefender Total Security 2020 on sale. If I purchase this, will it overwrite my existing…
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Problems with Premier VPN
I used the category 'General' as I could not see which one actually applied to my problem. I came across a fairly old email inviting me to install Premier VPN at a reduced price. This seemed a good idea so I tried it. I came across problem after problem, as a result of which I decided not to waste any more time and…
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tplinkrepeater.net | How do I connect my TP Link extender?
After the configuration process, if a user can’t see the Network Name of the range extender on the Wi-fi list, he won’t be able to extend the wireless coverage area of his network. Once the setup process of the range extender is done, it will have a new Network name. For some models of the Tp-link, the default Wi-fi name…
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GravityZone / Tasks is stucked In Progress
I follow the guide here by creating a tasks / Reconfigure Client / Modules and select Advanced Anti-Exploit and I can see it creates a task that goes from Pending to In Progress and it just says there foreever after many many many hours. Why is the tasks not completing? I can delete it and create a new one but same problem.
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CMSClient & Bitdefender Total Security issue
Hi all, unfortunatelly, there is no way to work CMSClient Webcams Onvif Software with this antivirus but only webcams outside own lan works perfectlly. I'ts very strange. My Italian service, doesn't understand very well why. They are, since a few months, investigate on the problem yet :( Anyone have tried this same mine…
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Payment application to incorrect device
I received a notice that my subscription was expiring. I went in and renewed and paid for it. When I checked my devices, bitdefender showed 2 devices attached to my account, my old unused android phone, and my new phone. The payment was applied to my old phone with the current credit card info I provided when I renewed. My…
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Bitdefender Total Security limiting download speed
I get 550 Megabit download speeds on my server with Windows Defender installed. On my desktop PC with Bitdefender Total Security I am getting 424 Megabits. I installed Open Speed Test on a server on my local network to test across the network. 328Mbps download 969.7 Mbps upload. I noticed bdservicehost.exe using 15% cpu…
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Bitdefender Premium Security VPN - but where is it in the Mac download?
Hello I upgraded from Bitdefender Total Security and Bitdefender Premium VPN to one package that contains both i.e. Bitdefender Premium Security. After a hell of a lot of effort over two days I managed to get Total Security off my laptop and Premium Security with VPN installed. Installing Premium Security on the Macbook…
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Online Marketing indicates 'file encryption' (vaults) available in current versions
see about 20% of the way down how? I see nothing in the interface or online manual
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Activation Code nonsense
I am fully logged in to my account which I activated today. I want to stop auto renewal of my subscription but am being obstructed!. I located My Subscription and at the top of the screen MY SERVICES then +Activate with code. I entered the code provided but got the following error message that "this key was already used to…
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Annoying VPN notification
hello I am using Bitdefender Total security I am unable to disable VPN notification which keep on coming everytime i connect to wifi. I have unistalled VPN & also disabled wifi notification still it keep on coming again & again &again & again,,,,,,,,,,,,,
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Possible to upgrade from Antivirus Plus to Total Internet Security?
Hello, I purchased Antivirus Plus a couple of days ago for 1 device 3 year subscription. Now I am thinking I want to have Total Internet Security. Is there a way to upgrade Antivirus Plus to Total Internet Security instead of purchasing a new product and losing my current 3 years? I did a Google and found an article about…
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App lock not working
Went from a Galaxy Note 8 to a new Samsung Galaxy Note 20 Ultra. The App lock on the new phone does not work. The check mark are there and the apps are checked, just doesn't work won't lock them. All other features work. Thanks.
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VPN SETUP?
Can anyone tell where or how to get the .ovpn setup/config file for Bitdefender VPN?
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Have to reinstall Bitdefender Total Security?
I tried Bitdefender Total Security trial edition for a bit and decided to purchase it. After receiving the key, most of my devices are now at risk. I reinstalled on my computer and it is no longer at risk. That is the only way I could find to have my devices not at risk. Is there another way to get my devices updated…
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Can't open Bitdefender
I updated my computer to Windows 10 and now I can't open Bitdefender.
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Bitdefender (as of 9/1/2021) free edition doesn't show normal scan screen
I downloaded a fresh installation file today and installed it on Windows 10 on a new laptop (9/1/2021). After setting it up, signing in, and rebooting, it still asks me to sign in to activate it. It's free, so why does it need to be activated? Plus, I already did sign in. I even went to a browser and signed in there.…
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CPU Fan Runs On Full Speed All The Time After Installing Bitdefender
Hi Friends, My CPU fan runs on Full speed all the time after installing Bitdefender on my PC. What could be the issue? Has anyone faced similar issue before?
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Bit Defender VPN and RemotePC
RemotePC does not work when Bit Defender VPN is on. on the host side RemotePC does not register on the connecting PC side it does not show any hosts when VPN ids off all is normal with RemotePC any help appreciated
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Refunding after getting the subscription renewal 1 day earlier
Hello guys. I have bought Total Protection package and i am extrmely happy with the services. I bought it at 24/8/20 and i thought the renewal would happent at 24 again but it happent at 23/08/21. I happen to be in need of the money so i was about to cancel it, but it happent 1 day earlier. I will buy the package again…
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Bitdefender technical problems on iOS
Dear Expert, yesterday I bought the Bitdefender Family Pack 2021 and on the Mac OS devices it works like a charm. However, I am writing to you because I encountered some problems installing the antivirus on iOS and iPad OS devices. Namely, after installing Bitdefender Mobile Security on these systems, everything looks fine…
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Bitdefender removal tool needed
One of my 4 multi machine updates had a glitch in downloading and said something was wrong with the connection--try again later. There is nothing wrong with my internet connection, just this hang up that cannot be corrected. I understand that removing the old software was part of installing the new software therefore a…
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Got a new device, refunded old device with subscription still on it but factory reset.
Hello, I got a new device and I decided to get bitdefender for it too, but I can't activate it with my one device subscription and I am trying to deactivate the other device I refunded that I downloaded bitdefender too. Is there any way to deactivate the other device subscription remotely?
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Large memory usage
Recently installed Bitdefender Total Security and bdservicehost frequently consumes most of the memory for multi-minute periods of time. Are there any settings changes one can make to reduct 75+% memory usage?
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Bitdefender Total Security 2021 Bdservicehost high processor usage on scan and freez?
Hello! Why Bitdefender Total Security Bdservicehost high (73/82%) processor usage and freezing? Windows 10, 16 GB RAM, x64) Thanks!
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Work Profile & Notifications
How do I turn off the Work Profile in Bitdefender Antivirus Plus 2020 ? The on/off switch isn't working - It's grayed out. I want to get rid off the permanent popup notifications. Already disabled all notifications under Settings/General. Please help.
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VirtualBox compatibility
Hi, Does BD prevent modprobing kernel modules anyhow? I am stuggling with VirtualBox installation. insmod vboxdrv just hangs. I executed "service bd stop". Should I unload some module?
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Cannot activate product
Renewed my subscription. The invoice shows as being paid. Received no activation code in follow up email. Checked all junk mail folder and its not there. Sent a request to technical support for activation code three days ago and still have not received it. Main page keeps requesting activation code... Frustrated and don't…
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Bitdefender Mobile Security (Android) - App Lock question
I have the app lock set up - it works fine with PIN, but not with fingerprint. When this is set to use the fingerprint, protected apps just open straight up. Is this because the finger print is already associated with the unlocking of the phone? I would prefer to unlock a protected app with the fingerprint, rather than the…
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Where do I find license code/number
Hello I do not have the original mails anymore, so where can I find the license code? I need the information, because I have to clone my disk to a new computer, and there is always a risk, that the codes are not cloned, so before the cloning, I'll make a document with all licenses. Better safe than sorry. Kind regards,…