Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Got a new device, refunded old device with subscription still on it but factory reset.

Hello, I got a new device and I decided to get bitdefender for it too, but I can't activate it with my one device subscription and I am trying to deactivate the other device I refunded that I downloaded bitdefender too. Is there any way to deactivate the other device subscription remotely?