I received a notice that my subscription was expiring.  I went in and renewed and paid for it.  When I checked my devices, bitdefender showed 2 devices attached to my account, my old unused android phone, and my new phone.  The payment was applied to my old phone with the current credit card info I provided when I renewed.  My new phone, also listed on my account, though I don't know why, shows as expired.  I went in to manage my devices to remove the old phone and apply payment to the new one.  Now none of my phone's are covered!  I sent 4 messages, 2 to bitdefender and 2 to 2co with no change.  Suggestions?
Thank you.