-
Reset PC now lost bitdefender apps
Had to reset my laptop to combat a network issue. Obviously all added apps and programs are gone. How do I reinstall Bitdefender on my PC? MSI GP73 Leopard 8RD. The account says my devices are still protected but I have lost the apps and control center.
-
Remotely control features on installed devices
Hi, One of my installations was on my (pensioner) aunt's PC in the other side of the country. This installations seems to be giving her a lot of trouble due to the VPN feature. Is there a way for me to set things up so that I can remotely active/deactivate features via the "central" web interface? Also, why does the VPN…
-
HELP: Web Threat Blocked (Exploit Command Injection & Attack Local File Inclusion)
Hi there, I scanned my computer and these web threats popped up. How do I get rid of them? Do I just keep them blocked? Or can I delete them? Any help would be appreciated!! Thanks. :)
-
Network name
Hello everyone. I am new to using Bitdefender (Total Protection with VPN). I have a question. Ever since I have used the software I have noticed, only on the device that i installed it on, a new network name 2. For example... my workstation is connected to Router 1 (2.4 ghz). I now see Router 1 2..... I used my iphone to…
-
Parental control uses resources and network data despite being disabled
I have parental controls disabled and under the bitdefender central, there isn't a single child profile. So why are "bdparentalservice.exe", "bdmonitorapps.exe", and "bdparentalsystray.exe" using cpu resources? Why is "bdparentalservice.exe" one of the processes that uses the most memory and network data in the background?…
-
New version still trying to get Flash update downloaded and installed
I have been in context with support over this and was told version 25 had fixed this. But it hasn't, when you run Vulnerability it comes up with a flash for IE update, windows 10 update rejects it now but how do you stop it from keep finding out of date updates?
-
Outlook Hyperlink not functioning properly.
This is a new install and after looking at various instructions and videos nothing explains if this is just the way things work. I've seen no reference to an instruction or option in either Bitdefender or Google Chrome covering this. When accessing a hyperlink in Outlook I get the form presented on the screen from the…
-
Gibberish on bitdefender installation
so I got Bitdefender's free 90 day trial of total security, and when I ran the installer, it downloaded the needed files, and then - I saw this. my PC's display language is English, so I was quite surprised when I saw this. I tried looking it up on google but I found nothing that can help me. I know it's probably nothing,…
-
Payment method
I want to change credit card user. My old one is no longer valid. How do I do this?
-
BitDefender Notifications
Has anyone managed to make BitDefender shut the %*&* up while browsing or connecting to an 'unsecure' WiFi? The pop-ups telling me 'Suspicious connection blocked' or 'Use BitDefender VPN' are driving me nuts. It's to the point of getting rid of this thing even though I've paid for it. I'm glad this thing is doing its job…
-
Central saying my device is at risk
Dear members, Bitdefender app in mac is saying "You are safe", but for the same device, central bit defender is saying "Device is at Risk" and providing a solution to "Install Protection". Customer support is keep saying to sign in through switch account, which i have tried multiple times with no change in result and their…
-
Security Widget
Very disappointed that Bitdefender removed the Security Widget. I saw the article dated April 2020 where it states they would be removing. For me, it was a great feature. Whoever monitors these comments, please note that I like the idea of a widget on my screen letting me know what was going on with certain notifications.…
-
Another update that brings nothing
There was another update yesterday which, like the last time, did not really bring any improvement or any other functionality, we thought that the developer department had taken note of the interest in bringing back the Widget in this update. we find that this is still not the case.
-
BD GravityZone Notifications for User Content not working
Hello, not sure this is the right location? Using BitDefender GravityZone with a customer, deployed, and any malware gets notified to the console and email We're using web blocking, say ******, and going to a ****** site the site is correctly blocked. The client correctly shows the block. Running a report in the console…
-
Clicking the "My Subscriptions" Link Takes Me To "My Services" page.
When I try to disable the automatic renewal option by clicking on the "My Subscriptions" link, I get a "My Services" page. I cannot find any "My Subscriptions" page. I have Build 25.0.7.23 and Engine version 7.86776 installed on a Windows 10 computer. Can somebody tell me what I'm doing wrong?
-
Safepay
How can I stop the Safepay popup dialog box. I don't want to use Safepay and the popup is very annoying
-
How can I fix my bitdefender Total security 2020?
My Bitdefender 2020 canot connect with the security services and never stops loading data... Canot open Bitdefender Central and makes my PC very slow...... what can I do? I've already rebooted the PC and nothing changes...
-
Doesn't support other Products of Bitdefender
Hello, I switched to Bitdefender in the beginning of this year and I am really happy with the switch from Norton to Bitdefender. Therefore, I decided that I will check the other product of bitdefender for next year as my current product will expire in 1 month. (Antivirus Plus) So I was checking on the website and decided…
-
How to add steam games to game profile
G'day all, I've searched the forums and Google on how to add a specific steam game to the Game Profile that BD offers, but have not found any answers. And before anyone asks erroneously, as this is not the issue here, I have added the steam folder to the exceptions and firewall list. Oh, before I forget, running Windoze…
-
Renewed my subscription today but after installation I am seeing 30 days trial version
Hi
-
CPU overload
My iMac has been running slow for the last few weeks - presumably since a recent BD update? CPU usage for BD is 99-100% and memory usage for BDL Daemon is c. 680 Mb and for BD Central is 310Mb. This is not uncommon I understand but surely there is an easy fix?
-
VPN @ Windows Start
Hi, i deactivated that VPN starts with Windows. But it starts every time with Windows. Is this Button in BD VPN broken? Greetings
-
Bit Defender VPN Compared to IP Vanish
Hi, I am new to the forum but have been using Bit Defender Internet Security for almost a year. I have also had a seperate VPN subscription through IP Vanish for longer than that. I am a relatively low usage user of the VPN and would be interested in peoples thoughts around the Pro's and Con's of Bit Defender compared to…
-
How Do I Remove These Annoying Green Checkmarks In Firefox?
Hey, I just purchased BitDefender Antivirus Plus, now there are annoying green checkmarks all over my websites in Firefox. They are not only ugly and annoying, they cause the page to re-layout. This is worse than a lot of viruses! Things I've tried: * Check various settings. None of the settings mentioned in any of the…
-
PC Power Options
Bitdefender keeps setting my power options so my monitor turns off after 15 minutes of inactivity is there any way to make it stop doing that i can't find anything for it in the bitdefender settings.
-
Quick and and System Scan doesn't do anything
When I first downloaded BitDefender Total Security a couple months ago I was able to run scans. Today I wanted to run a scan, and nothing opens or starts when I click anything under Protection->Antivirus section. Everything else opens (Protection-> Vulnerability, Firewall, Antispam, Online Threat Protection, Advanced…
-
Preference in Electronics
What should one consider when purchasing a new electronic device? Given that there are many suppliers of different electronics both from physical stores and online stores, it could be difficult scouting for the right electronics that would suit your needs.
-
Sharing BitDefender Premium Membership with Family
I have the same issue with family members having to use my email and Master password. I have now written to the BitDefender support team at least 5 times detailing the issue. It is frustrating that each time a new person replies so no continuity and worse, they often send some sort of auto reply that fails to answer the…
-
Uninstallation problem !!
I want to Uninstall Bitdefender Total Security Trial version from my pc. I used IObit Uninstaller to uninstall from my pc. But accidentally something wrong happened and Bitdefender wasn't uninstalled !! Now I'm trying to uninstall Bitdefender from Control Panel > Programs > Programs and Features, but I can't find…
-
How to back up your vault?
I'm a new user to Bitdefender and started experimenting with the vault. I want certain files encrypted like we all probably do. When I create and the lock the vault, it appears that part of the security is to hide the vault so that it doesn't show up on explorer etc. If it's hidden, how can it then be included in my…