Remotely control features on installed devices

Hi,


One of my installations was on my (pensioner) aunt's PC in the other side of the country.

This installations seems to be giving her a lot of trouble due to the VPN feature.

Is there a way for me to set things up so that I can remotely active/deactivate features via the "central" web interface?


Also, why does the VPN feature that I've turned off, turned itself on again?

I turned it off because it doesn't work for them, and they don't need it, and so I want it to stay off because it breaks their internet connection.

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