Uninstallation problem !!
I want to Uninstall Bitdefender Total Security Trial version from my pc. I used IObit Uninstaller to uninstall from my pc. But accidentally something wrong happened and Bitdefender wasn't uninstalled !! Now I'm trying to uninstall Bitdefender from Control Panel > Programs > Programs and Features, but I can't find Bitdefender here !! But it's still running in my system !!
I need to uninstall Bitdefender! Please help me out.
Comments
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Hi Member
Kindly make use of bitdefender uninstall tool if regular uninstall is failing.
Bitdefender uninstaller : https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2020_Uninstall_Tool.exe
If this helps, kindly mark answer as agree/ accepted
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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It gave me the message that Bitdefender was uninstalled with errors and told to contact support. I keep getting a Bitdefender popup screen every 30
seconds or so. I have attached a copy of the screen. Thanks.
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Hi Member,
I can see that you started the post related to paid version but your last comment was related to free version (from the images)
Bitdefender uninstallation tool is only meant to uninstall paid version of bitdefender products. You seem to use free version, which is not supported by the uninstallation tool.
You will have to manually uninstall the free version through add/ remove, but it seems you have got errors doing that. Kindly follow below steps.
1) Restart pc in safe mode (https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode)
2) As soon as desktop opens, assuming your windows drive is C, open below things in run command one by one :
C:\Program Files (delete any folder with name bitdefender)
C:\Program Files (x86) (delete any folder with name bitdefender)
C:\ProgramData (delete any folder with name bitdefender)
C:\Users\{your pc name}\AppData\Local (delete any folder with name bitdefender)
3) Open run command again and run below command one by one :
temp ,delete all the files in the folder
%temp% ,delete all the files in folder
prefetch ,delete all the files in folder
4) Restart your pc
5) Try reinstalling bitdefender product (free or paid)
Regards
Flex
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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