-
What account is used to add Family Member devices in Family Pack?
I've had Family Pack Total Security for a while and this always comes up when a family member adds a new device. They use my account log in? That's fine if I can log them in and not save the password information, but if it's a student away at college, I don't want to give them the information, and have to change it. I am…
-
I have BD Total Security. Purchased Premium Security to upgrade
When I activated my New Premium Security it showed the activation date (Oct, 2021), but is still running the Total Security. Will it automatically start running when my subscription for Total Security runs out (Dec, 2021)? OR Do I have to uninstall the Total and re-activate the Premium? It looks like I lost 2 months of my…
-
Command line scanner
I'm using Bitdefender Total Security and I want to automate some analysis tasks. Is there a command line scanner? I've checked under program files but I can't see anything that might work. Any assistance in sorting this matter out would be greatly appreciated. Thanks.
-
No more advertisement
Hi everyone, I'm Oscar. I would like to know if there is the possibility with Bitdefender not to start the advertisements on the sites I open because they are really annoying and intrusive. Thank you all.
-
Renew with discount
Hi. I have Total Security that expires next June. There's currently a Blackfriday deal on with a hefty discount so was wondering if I buy it again now would the subscription start when my current one expires or does the 1-year start straight away? Thanks., Andrew
-
Incompatibity with iLok
Hi There, Does anyone know if the incompatibility of BitDefender and Pace iLok is ever going to be resolved? regards ronmca
-
VPN error 182 on PC
Hi, Its been afew weeks that I get error 182 (tunnelconnect) on my laptop. The Bitdefender vpn on my mobile works fine. I contacted support & they, after getting 2 files from me (BDSP & BDconnection), replied that they are working on this issue & the program will update itself once the problem is resolved. I want to know…
-
Looks like I hit a nerve
Looks like my post was deleted for some reason? I was only looking for support. Lets try this again.. I've been a customer for Bitdefender for a long time and never had any problems with the product, in fact it's very good. I've never been a fan of auto renewal and always done this manually, but this year I can't find to…
-
Lambada Background service notification
Hi, what ist "Lambada Background service notification" in Bitdefender Mobile Security Android? Is it new?
-
Bitdefender Total Security with a Chromebook?
Just had a Chromebook and I have already have spare licences for Bitdefender Total Security (Family Pack) on my Windows PC can one of these licences be used for the Chromebook?
-
"security Report" Produces No Report.
The blue dot in the top menu indicates there is something to report. If I open the menu, it has a dot next to security report. If I click on it, it opens a dialog box with an apology, but no report ... ever. It worked before, but it broke in the update. Thanks, Leighton
-
Lost/Stolen machine
Hi all, I am new to BitDefender and noticed that we are at the maximum number for end point protection. Recently, we have had a computer stolen. The device did not have anti-theft enabled. My question is: is there any benefit to having this device taking up a license for BitDefender? We might as well delete it off the…
-
Manque dossier sur le C... RarSFx2
J'avais installé Bitdefender (total security) sur mon ordi et tout fonctionnait très bien. J'ai dû le déinstaller et maintenant quand je veux, réinstaller, j'ai un message qui me dit que le ( folder is not accessible) le dossier situé sur le C\users\Guy\appdata\local\temp\ Rarsfx2 --- J'ai fait diverse tentative de…
-
What version of BD in in the "Family Pack"?
Does anyone know if the "Family Pack" (up to 15 devices) is Bd Total Security, Internet Security, or only Antivirus Plus? I am adding more devices and will exceed my 5 devices on the Total Security plan. I don't want to downgrade my protection options but don't know if the Family Pack is Total Security with more devices…
-
How long is an activation code good for?
Hello, I bought a 1 year/5device TOTAL SECURITY subscription on Amazon bc I thought my current subscription was going to expire next month. Turns out, I forgot I had a 2 yr plan and my current subscription doesn't expire until 12/2022. I don't want to activate this code bc I'm afraid I'll add devices instead of extending…
-
Link to cancel auto renewal
It took an age for me to find a link to cancel auto renewal after so much lack of customer support / service from Bitdefender but finally I got there. https://www.bitdefender.com/consumer/support/answer/29081/
-
Armor transition
I have a 3 year subscription to TS. I bought a new modem/router that includes Armor (which includes TS). I have seen in this forum that these are separate subscriptions. Does BD really not have a way for me to buy Armor and get an adjustment for my TS subscription?
-
Wrong VPN location on both Chrome and IE
I am looking to access my account on a US based utility site. I have connected to the US VPN, however my access is being rejected as coming in from France. Can you help?
-
install 'bitdefender srl' .. ?
For the past couple days I've been receiving a UAC prompt to install 'bitdefender srl' (win10). I can't seem to find much information on this other than a note on how to enable the UAC on a Mac - so I'm inferring this is 'safe' - but I'd still like to know what this is. Any help?
-
Netgear Armor
Hello, do you know if I can link my Bitdefender account to the Netgear Armor service?
-
Pop up notification on bottom of the screen on Android
Hello, i get notifications from Bitdefender, in the bottom of the screen every time playstore update an app. Is it possible to disable this popups? It is really annoying. Thank you
-
The website doesn't allow me to pay
I'm trying to buy total security 2020 throug paypal but when y procced to pay the website says: "Please verify your account with the card issuer before retrying with this card". I tried with other card from other bank and the message is the same. I'm trying to buy it from Colombia. Thanks in advance
-
Bitdefender Total Security on smart TV
Does anyone know if the Bitdefender Total Security VPN can be installed on a smart tv and also on an Amazon Fire Stick? If someone knows and it can be, can you tell me how to do it, please?
-
Bitdefender Network OS Helper Process
Have found recently that after my desktop has been on for awhile the Bitdefender Network OS Helper Process starts hammering the resources of my computer rendering it too slow to use. Have to restart to temporarily fix. Have read on forums that support are not replying to people with same issue. Have a long way to go with…
-
VPN drops game connection at log-in
I play a multiplayer online game and have never previously had an issue with connecting to the game, but am now at a residence for a month that has a router/firewall, which I am not allowed to change, that appears to be blocking the game. I am trying to get through the firewall using BD VPN, but repeatedly get the message…
-
Protecting gaming consoles.
I have a Nintendo Switch OLED gaming console and need to know if it is possible to protect with Bidefender? If so where can I find out how to go about doing that?
-
NetSuite to Google BigQuery
I am using NetSuite, which is an Oracle based platform. Is there a way that I can connect NetSuite and Google BigQuery? I want to directly get data into BigQuery from NetSuite. I also have the same question for Salesforce
-
Windows 11 Support
Windows 11 launches on 5th October.... will Bitdefender be supporting this from that date? Bitdefender install failed: Unsupported operating system. – 1 minute ago
-
Bitdefender won't install with Acronis True Image on system
Hi I've just bought a license for Bitdefender, but am not able to install it because I have Acronis True Image installed and it refuses to let me continue until I uninstall it. I use Acronis True Image for offsite backups so can't install it. I have tried disabling the protection features of ATI, but it still doesn't seem…
-
Subscription renewal
I recently renewed my subscription ahead of expiry, the app offered to renew it for discount. I went through the steps, paid, got the email, but my subscription did not renew. I checked BitDefender Central and I found out that I have a new subscription in the dashboard. Why did that happen? Can this be resolved?