Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

PUPs not showing in GravityZone


We're trialing BitDefender after having some issues with our current solution. We got an alert during our weekly full scan that items were found on a particular server and dealt with. Being a trial I logged in to the server to see things for myself... Lo and behold there were 9 additional items remaining. GravityZone did not show any of these. They're all PUPs but obviously that raises some pretty big concerns.

Do PUPs show up elsewhere or is there a setting I've missed to display them?