(Apparently, not. Or, maybe yes. Since this is driven by other users and NOT BITDEFENDER, any answers we/I get are suspect and don't instil me with confidence. As I have the exact same question, (plus a follow up) I was hoping this/these "forums" were monitored by BITDEFENDER, but apparently, they are okay with anyone giving advice, correct or incorrect.) The aforementioned was in response to another CUSTOMER's futile attempt to get help; seeing that it has been 6-months from her/his enquiry, I thought I'd attempt again.
My follow up question, if anyone does deign to respond, is: when I send that link to another, HOW does it get activated? WHOSE e-mail do I fill in? Whose password do I use? I have a 'smart' phone (dumb operator) a laptop, a tablet and a desktop that I am TRYING to protect. I have managed to hook up the phone, tablet and desk top, but it keeps trying to install a NEW BITDEFENDER on the laptop and I'd like advice as to WHAT I'm doing, or maybe doing, wrong.
Now, before I post, I need to figure out how to find this post in six-months, to see if there is an answer that works.
Yeah, I see no way to get back here without trial & error. Yippee. Well, this has been a futile attempt to use BITDEFENDER's way of shirking their responsibility to their PAYING customers. Freaking great - NOT.
(In case, which I suspect will be the result, BITDEFENDER chooses to delete the tags I've included: POOR CUSTOMER SERVICE 3x)