Cant Install NiceHash QuickMiner on BitDefender Total Security

Justlee_75

Hi,

Im trying to setup QuickMiner on my home PC to try a bit of mining, using the instructions provided by the software authors.

https://www.nicehash.com/blog/post/how-to-add-nicehash-miner-to-bitdefender-antivirus-exclusion#!

However, whatever I try, when adding these to the exclusions, BitDefender keep stopping the installation or execution of the software.

Has anyone had any luck in getting this to work. Any help would be appreciated.

Many Thanks

Vincent1952

I have the same problem with Nicehash miner but the support team does nothing with it. I am so frustrated I have almost given up on Bitdefender. The hard earned money I paid for this program and the totally unsatisfactory support I have gotten is totally shameful. It is almost robbery!!! Total shame on Bitdefender. A very untrustworthy company!!

lazryturtle04

I cant run nicehash with bitdefender either after all exclusion made the miner keep shutting down! Why is this happening can we get answer please or fix to this issue!!!

daleperchn

I'm in the same boat. What information do you guys need? NiceHash is one of the most popular crypto mining programs out there. If you guys would want to get together and do a google hangout or something, I'd be happy to do it. I keep trying to do exclusions, and they stick for a time, but then BitDefender Total Security still catches me at some point. When it quarrantines files, sometimes I can put them back and sometimes I can't because it wiped the install folder. Getting very frustrated.

Flexx

https://community.bitdefender.com/en/discussion/84754/cant-install-nicehash-quickminer-on-bitdefender-total-security

https://community.bitdefender.com/en/discussion/comment/301708#Comment_301708

https://community.bitdefender.com/en/discussion/comment/303212#Comment_303212

Hello everyone,

Be it any mining software, old or new, popular or unpopular, mining software are classified as malicious by various AV vendors. So, detection will always stay for them. You will have to disable real time protection of bitdefender before you want to install mining software (at your own risk). After you have installed the mining software, you will need to exclude the complete folder where the files of mining software are saved on PC, mainly in the program files folder. After setting exclusion, re enable the real time protection and then the mining software should work fine.

If the issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/

You can also see the detections for the latest version of NiceHash QuickMiner by various vendors : https://www.virustotal.com/gui/file/342c827ffa5a325bf7908cc691205d4b5d08fa65bf480e11bb81e93d9f63d558

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Walterg74

https://community.bitdefender.com/en/discussion/comment/303577#Comment_303577

Do you not understand he concept of False Positive? Gee, you would think that working in an AV company you would....

When will you stop this nonsense of blocking software you KNOW is not malicious?

chatmandu

This is a complete joke.

I'm having to run Microsoft Defender on my main PC despite owning a 10 machine licence for 'Bitdefender Total Security'. Why can't I simply add Nicehash to my list of excluded programs? Why do you insist on blocking/deleting this application against my wishes? What sort of 'service' is that?

I'm not asking for mining software to be whitelisted for all users, but I should have the option of running my chosen software on my machine.

I can't believe your proposed solution is to disable protection during mining! How is that in any way helpful or secure?

Mike_BD

@Justlee_75 @Walterg74 @Vincent1952 @lazryturtle04 @daleperchn @Flexx @chatmandu

How about that ? :)

https://www.pcmag.com/news/hard-to-delete-cryptocurrency-miner-irks-norton-360-users