Switch from Mobile Security to Total Security

Darkiger

Hi everybody,

I helped a friend of mine to complete a Mobile Security subscription today, but he told me he wants to subscribe a Total Security in the following weeks. If he switches to a Total Security, will his Mobile Security be automatically integrated into the Total Security one or is he going to have two different subscriptions ?

Thanks in advance for your precious feedback

Best regards,

Patrick

Flexx

https://community.bitdefender.com/en/discussion/89313/switch-from-mobile-security-to-total-security

Hi Member

Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Mike_BD

Hi @Darkiger ,

You'll see 2 subscriptions, one is the Bitdefender Mobile Solution (BMS) and one is Total Security (which actually includes BMS). If you wish to use Total Security, there's no need for BMS. If the BMS is bought recently, we can make a refund, if you make a request on Support.

Otherwise, you'll just see 2 subscriptions in Bitdefender Central.

cheers,

Mike

Darkiger

Thanks a lot ! 😀

Kewee

The "Download my product" link sent from Bitdefender Total Security opened on my iPhone to Mobile Security in the App Store. "Get" said "Touch ID to Install" but nothing happens. I have tried several times and never see anything downloading.