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Custom Task Freeze

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lollipop
lollipop
in General

Hello,


I've bought BD internet security and when I want to edit or create a new custom task, the bitdefender dialog freezes. I am running windows 7 64 bits, and bd build 18.19.0.1369. Did a repair but the problem persists.


Anyone knows how to fix that?


Thanks in advance

Comments

  • Rohugh
    Rohugh ✭✭
    edited January 2015
    Options

    Hiya lollipop,


    I have just set up and run a custom scan on my Win 7 computer, no problems, no freezes. You should update and reboot your computer as the present version is 18.20.0.1429.


    Ro.

  • lollipop
    lollipop
    Options

    Thanks Ro, updated and reinstalled but the problem is still present :(

  • Rohugh
    Rohugh ✭✭
    Options

    OK then, a general question- are you running any other security software? Not just an antivirus but antimalware (such as MBAM) or anti-adware and anti-spyware, if so uninstall them and try again.


    Ro.

  • lollipop
    lollipop
    Options

    Hi Ro,


    It's a brand new hard disk with just Windows 7 installed and I've disabled Windows defender and firewall.


    Thanks

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