A bit aggravating that I have already opened 5+ tickets, 3-4 of which are not being responded to.
The problem is, upon submitting most support requests, the support staff respond with a link to a log gathering process page that only supports PC (.exe and instructions). Every time I get to this point I have to email the support staff back, and tell them I do not have a PC to run the log gathering tools from. Sometimes they respond with a Mac based ******, sometimes I get nothing at all.
Would be nice to see other platforms acknowledged on the initial trouble shooting log gathering page.
