Blue Screen Of Death On Bitdefender Internet Security 2015.

Hi Everyone

I just purchased a new computer & installed Internet Security 2015. It am now getting the blue screen of death for bdfndisf6.sys.

Prior year forums state that this issue was resolved. I downloaded the bitdefender support software recommended and got the log file.

Here it is: https://www.sendspace.com/file/r5ghor

Can anyone help me fix this?

Find more posts tagged with

Comments

Rohugh

Hello veleda,

The log file needs looking at by Bitdefender, either send it via email on bitsy@bitdefender.com or from the drop-down>Help and Support from the top bar of the Bitdefender GUI.

Once you have done that, run a repair on Bitdefender. Control Panel>Programs and Features - double click Bitdefender and choose repair. Once it has completed and rebooted the computer, check things again.

Ro.

Lionet

Hi Everyone

I just purchased a new computer & installed Internet Security 2015. It am now getting the blue screen of death for bdfndisf6.sys.

Prior year forums state that this issue was resolved. I downloaded the bitdefender support software recommended and got the log file.

Here it is: https://www.sendspace.com/file/r5ghor

Can anyone help me fix this?

Hi veleda,

Welcome on the forum!

To complete Rohugh's advice, please give information on your machine.

You write:

I just purchased a new computer

Is it a brand computer or a computer you bought in an assembly shop?

A brand computer is usually stuffed with lots of softwares that are more or less useful and at least antimalware programs that create a conflict when you donwload and install some other... even if you do not "activate" these softwares that are usually (in France) valid for a few months.

If it is the case, please deinstall them. (windows firewall could/should be deactivated)

Remember:

One and only one firewall

one and only one antivirus.

Regards,

veleda

I purchased a new HP Spectre, corei7. It is running Windows 8.1.

I've looked to make sure that I have uninstalled any other firewall or antivirus tools and I'm good on that. It blue screened again today. I have since run the repair function. Hoping it helps.

thank you.