Bitdefender Blocking Email App On Win10

Hi friends! I migrate my system to Windows 10 doing a clean install. After this I installed bitdefender TS 2015 and insert my key. Now I noticed that Windows 10 email app is not working for gmail and yahoo when BitDefender firewall is on. How can I fix this?


Thanks for any help.

Comments

  • Hiya,


    Are you talking about the built in Email App? If so I don't know about Yahoo but my Gmail is working fine.


    Check your adapter settings under GUI>Protection>Firewall>Adapters tab, I have mine set to Type - Trusted : Stealth - Off : Generic - On.


    Ro.

  • Hiya,


    Are you talking about the built in Email App? If so I don't know about Yahoo but my Gmail is working fine.


    Check your adapter settings under GUI>Protection>Firewall>Adapters tab, I have mine set to Type - Trusted : Stealth - Off : Generic - On.


    Ro.


    Thank you!!! Now is working! :) I was thinking is some problem with firewall rules! I don`t know much about adapter :(

  • Rohugh
    Rohugh ✭✭
    edited August 2015
    Thank you!!! Now is working! :)


    Glad to hear it is up and running OK. :)


    Do you really like that App? I normally use Web mail for my Gmail and Outlook, I was never a fan of Win 8/8.1 style Apps and why I upgraded to W 10.


    Ro.

  • Glad to hear it is up and running OK. :)


    Do you really like that App? I normally use Web mail for my Gmail and Outlook, I was never a fan of Win 8/8.1 style Apps and why I upgraded to W 10.


    Ro.


    When I started use Windows 8 I don't like so much but now after using many times I like it! :rolleyes:

  • Doesn't setting an Adapter to Trusted actually equal to disable the Firewall for that Adapter? Not surpsrised it works, but not sure this is want I actually want.

  • Doesn't setting an Adapter to Trusted actually equal to disable the Firewall for that Adapter?


    Yes, it does. With the adapter set to Home/Office the app works with Outlook but not with Gmail, don't know about Yahoo as I don't use it. I guess we just have to wait for Bitdefender to come up with the solution.


    Ro.

  • Fafner
    Fafner
    edited August 2015

    Oddly enough, USB tethering from an iPhone 6 Plus doesn't show this issue with Adapter set to "Home/Office". Mail is retrieved normally.


    But Ethernet connection only works if set to "Trusted" or if Firewall is turned off. When set to "Home/Office", mail can't be retrieved.

  • Oddly enough, USB tethering from an iPhone 6 Plus doesn't show this issue with Adapter set to "Home/Office". Mail is retrieved normally.


    But Ethernet connection only works if set to "Trusted" or if Firewall is turned off. When set to "Home/Office", mail can't be retrieved.


    What I mean is that Windows considers an USB tethering as an Ethernet connection, thus I wonder why this one works and a proper Ethernet connection with my router doesn't.

  • Yes, it does. With the adapter set to Home/Office the app works with Outlook but not with Gmail, don't know about Yahoo as I don't use it. I guess we just have to wait for Bitdefender to come up with the solution.


    Ro.


    I had this problem as well and followed your advice, does this mean I am not protected by the firewall setting my adapter to the settings above?


    John

  • Hiya,


    The problem with the Windows 10 Mail App has now been sorted, follow the instructions in this post from Georgia - http://forum.bitdefender.com/index.php?s=&...st&p=234545


    Ro.

  • Hiya,


    The problem with the Windows 10 Mail App has now been sorted, follow the instructions in this post from Georgia - http://forum.bitdefender.com/index.php?s=&...st&p=234545


    Ro.


    I followed Georgia's instructions, it all seems to be working now great thanks, one more small question though, after setting to home/office should I set stealth mode back on and generic to off again?


    thanks for your help.


    John

  • Hi,


    Stealth - Off, Generic - On.


    http://forum.bitdefender.com/index.php?s=&...st&p=233714


    Ro.


  • Thanks for the quick reply and help :)


    John