Bitdefender Blocking Email App On Win10

Hi friends! I migrate my system to Windows 10 doing a clean install. After this I installed bitdefender TS 2015 and insert my key. Now I noticed that Windows 10 email app is not working for gmail and yahoo when BitDefender firewall is on. How can I fix this?

Thanks for any help.

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Comments

Rohugh

Hiya,

Are you talking about the built in Email App? If so I don't know about Yahoo but my Gmail is working fine.

Check your adapter settings under GUI>Protection>Firewall>Adapters tab, I have mine set to Type - Trusted : Stealth - Off : Generic - On.

Ro.

fulvioval

Hiya,

Are you talking about the built in Email App? If so I don't know about Yahoo but my Gmail is working fine.

Check your adapter settings under GUI>Protection>Firewall>Adapters tab, I have mine set to Type - Trusted : Stealth - Off : Generic - On.

Ro.

Thank you!!! Now is working! I was thinking is some problem with firewall rules! I don`t know much about adapter

Rohugh

Thank you!!! Now is working!

Glad to hear it is up and running OK.

Do you really like that App? I normally use Web mail for my Gmail and Outlook, I was never a fan of Win 8/8.1 style Apps and why I upgraded to W 10.

Ro.

fulvioval

Glad to hear it is up and running OK.

Do you really like that App? I normally use Web mail for my Gmail and Outlook, I was never a fan of Win 8/8.1 style Apps and why I upgraded to W 10.

Ro.

When I started use Windows 8 I don't like so much but now after using many times I like it! :rolleyes:

Fafner

Doesn't setting an Adapter to Trusted actually equal to disable the Firewall for that Adapter? Not surpsrised it works, but not sure this is want I actually want.

Rohugh

Doesn't setting an Adapter to Trusted actually equal to disable the Firewall for that Adapter?

Yes, it does. With the adapter set to Home/Office the app works with Outlook but not with Gmail, don't know about Yahoo as I don't use it. I guess we just have to wait for Bitdefender to come up with the solution.

Ro.

Fafner

Oddly enough, USB tethering from an iPhone 6 Plus doesn't show this issue with Adapter set to "Home/Office". Mail is retrieved normally.

But Ethernet connection only works if set to "Trusted" or if Firewall is turned off. When set to "Home/Office", mail can't be retrieved.

Fafner

Oddly enough, USB tethering from an iPhone 6 Plus doesn't show this issue with Adapter set to "Home/Office". Mail is retrieved normally.

But Ethernet connection only works if set to "Trusted" or if Firewall is turned off. When set to "Home/Office", mail can't be retrieved.

What I mean is that Windows considers an USB tethering as an Ethernet connection, thus I wonder why this one works and a proper Ethernet connection with my router doesn't.

Johnny1572

Yes, it does. With the adapter set to Home/Office the app works with Outlook but not with Gmail, don't know about Yahoo as I don't use it. I guess we just have to wait for Bitdefender to come up with the solution.

Ro.

I had this problem as well and followed your advice, does this mean I am not protected by the firewall setting my adapter to the settings above?

John

Rohugh

Hiya,

The problem with the Windows 10 Mail App has now been sorted, follow the instructions in this post from Georgia - http://forum.bitdefender.com/index.php?s=&...st&p=234545

Ro.

Johnny1572

Hiya,

The problem with the Windows 10 Mail App has now been sorted, follow the instructions in this post from Georgia - http://forum.bitdefender.com/index.php?s=&...st&p=234545

Ro.

I followed Georgia's instructions, it all seems to be working now great thanks, one more small question though, after setting to home/office should I set stealth mode back on and generic to off again?

thanks for your help.

John

Rohugh

Hi,

Stealth - Off, Generic - On.

http://forum.bitdefender.com/index.php?s=&...st&p=233714

Ro.

Johnny1572

Hi,

Stealth - Off, Generic - On.

http://forum.bitdefender.com/index.php?s=&...st&p=233714

Ro.

Thanks for the quick reply and help

John