Safepay System Error (windows 10 64-bit)

rajjah
rajjah
edited August 2015 in Safepay

Hi,


I'm currently on Windows 10 Home 64-bit and when I click Safepay in the Bitdefender interface I get a system error saying "The program cannot start because MSVCR100.dll is missing".


When I click OK another system error comes out saying "The program cannot start because MSVCP100.dll is missing". I did a repair of Bitdefender but still it didn't solve the issue.


I am currently using Bitdefender Internet Security 2015 version 19.2.0.142


I opened a ticket for this one. Ticket reference is 2015080905300002.


Thanks.


Regards,


redj

Comments

  • Lionet
    Lionet ✭
    Hi,


    I'm currently on Windows 10 Home 64-bit and when I click Safepay in the Bitdefender interface I get a system error saying "The program cannot start because MSVCR100.dll is missing".


    When I click OK another system error comes out saying "The program cannot start because MSVCP100.dll is missing". I did a repair of Bitdefender but still it didn't solve the issue.


    I am currently using Bitdefender Internet Security 2015 version 19.2.0.142


    I opened a ticket for this one. Ticket reference is 2015080905300002.


    Thanks.


    Regards,


    redj


    Hi redj


    You could download the missing file from Technet Microsoft address. Just type it in Google and enter T M's blog.


    Sorry I can't put the link from my small telephone :huh:


    Regards,


    L.

  • 100
    100
    edited August 2015

    Download and install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86).


    x86 because Safepay (obk.exe) is a 32-bit application.


    http://www.microsoft.com/en-us/download/details.aspx?id=8328

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