App Blocker Don't Work

Vassy
edited January 2022 in Mobile Security

Hi. After I updated my Nexus 5 from Android 5.1.1 LMY48B to Android 5.1.1 LMY48I App Blocker stop working. In App Blocker all looks good but when I open a "blocked" app this not request the 4 digit PIN.

Comments

  • Hello,


    We are working on a fix for this issue and we should release an update today. Thank you for reporting.


    Cheers,


    Mihai


    Product Manager/Android Apps

  • Vassy
    edited August 2015

    Today i recived an update. I still have the problem.


    I tried to reinatall the antivirus too.

  • Did you go to the App Lock screen and enabled App Usage permission for Antivirus?


    Thank you!

  • Problem solved now.


    PS. App Usage permision was active all ține.

  • Thank you for reporting the problem and your patience!

  • Problem solved now.


    PS. App Usage permision was active all ține.


    And exactly, how you did it to work? Because I reinstalled twice and still cannot find the "App Usage permission", I have the latest revision of the Antivirus 2.46.47, I have Android 5.1 fabric installed on LG G4 International (LG-H815P)


    Can you help me please?, since I have sent email to Bitdefender and the answer was " please reinstall again". ¬¬


    Thanks in advance!

  • And exactly, how you did it to work? Because I reinstalled twice and still cannot find the "App Usage permission", I have the latest revision of the Antivirus 2.46.47, I have Android 5.1 fabric installed on LG G4 International (LG-H815P)


    Can you help me please?, since I have sent email to Bitdefender and the answer was " please reinstall again". ¬¬


    Thanks in advance!


    Hello,


    You have to go to the App Lock screen and you will see a dialog to set this permission.


    Cheers,


    Mihai


    Product Manager/Android Apps

  • fredhunter
    edited August 2015
    Hello,


    You have to go to the App Lock screen and you will see a dialog to set this permission.


    Cheers,


    Mihai


    Product Manager/Android Apps


    You mean this screen?


    Screenshot_2015_08_31_12_01_41.jpg


    Because I cant see the option you are saying.

  • You mean this screen?


    Screenshot_2015_08_31_12_01_41.jpg


    Because I cant see the option you are saying.


    Nevermind, just found it, in spanish have another name. Thanks

  • Thank you for posting back your results.


    Glad to know that the issue is resolved. I will close this topic, but should you have any further issue with Bitdefender please don't hesitate to open a new topic.


    Hope you have a lovely weekend ahead!

This discussion has been closed.