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How To Find Out My License Key?

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Hi


I tried to download and install Bitdefender 2016 for Mac and did that successfully. I have already a Bitdefender Total Security Multi-Device 2015 subscription for 2 years and want to use this subscription (which is registered in "My Bitdefender") for Bitdefender Total Security 2016 and want to move it to Bitdefender Central (which I have to use instead of My Bitdefender apparently). There is following dialogue:


"Do you have an old license key, but you want to try out our new line of products?


Insert it here and we will get you fixed with a subscription for our latest 2016 products."


Great, but I have no idea how to find out my Bitdefender Total Security Multi-Device 2015 License Key. In My Bitdefender, you can't find out the License Key and in the mail that I got when I ordered Bitdefender Total Security Multi-Device 2015, there is only a dialogue that I got the subscription with my Email-address.


So my question is now: how can I find out my License Key for my Bitdefender Total Security Multi-Device 2015 which i subscribed in spring 2015.


Thank you very much and


kind regards,


Jan Frei


(That's what I wrote to the support - I didn't get an answer yet.)

Comments

  • Rohugh
    Options

    Hello TayTay,


    Go to My Bitdefender and from the drop-down next to your email click My Subscriptions. Your license will be listed there.


    Ro.

  • Hello TayTay,


    Go to My Bitdefender and from the drop-down next to your email click My Subscriptions. Your license will be listed there.


    Ro.


    Well in this case, I have to be blind. There is no license key to find in "My Subscriptions" (I already watched for a key there like 1000 times btw)...




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