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Adding License Key To Subscription Problem And Login Problem

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Respectfully, I have two bitdefender Internet Security license keys, two per one-for one PC , two days ago when I was going to upgrade to that 2016 one, I saw that I was not able to add one of my license keys to my subscription, after downloading the BIS told me that my subscription is terminated!!meanwhile it has over 305 days left; I saw only one license keys(one of the two license keys) and so one of my PC is without BIS at this present, in addition to , today I faced other problem in this sense I am not able to login to my Bitdefender central account, after giving email and password I face a white page and the login page window comes back again with the following link:


https://login.bitdefender.net/?redirect_url...rror=unavailabe


passing two days but the Bitdefender has not responded me to solve the above problems yet.

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  • Hello shahram2,


    Welcome to the Bitdefender forum.


    Please be informed that the case is currently under analysis. Our Commercial Team will provide you with an official response via assigned case number 2015092913090003.


    Since the reply will contain confidential information, we will not post it in this topic.


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