Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

[same Problem]immediately After Install, Internet Connection Lost & Firewall Turns Off

Options
yejung
yejung
in Install & activation

I exactly same problem with another topic.


I have formatted SSD and installed Windows 10 Pro 64bit.


And then, I installed Bitdefender Total Security 2016. I haven't installed any anti virus software before.


It was OK, no problem before install Bitdefender 2016,


but right after install Bitdefender 2016, I can not connect to any web site or Internet connection.


I want to know solution about this problem.


This is my PC spec.


AMD FX8350


ASUS Sabertooth 990FX


ASUS Xonar U7


Sapphire R290 CrossFire


Thanks.

Comments

  • dristie
    dristie
    Options

    I have the same problem. Installed latest version of BD 2016 right after renewing license. After a reboot on both of my machine there is no internet connection.


    All services are not active. Action Center says that AV and Firewall are turned off..


    Please fix the problem or I want a full refund of my purchase..

  • an231
    an231
    Options

    I have indicated this issue while the BETA test was running, no response by the development team. Unfortunately this issue forced me to remove this AV.

All Time Leaders

Categories

Defenders of the month