Antivirus Plus 2015 1 Year/3 Machines Now On 2016 Gotton One Machine Only, Really?)

Straycat

Hi,

anyone from the team/staff here to help me?)

Just saw that 2016 came out, not calculating that you could have changed activation structure.

So i uninstalled 2015 and installed 2015, key was ok for the left 280 days, but it is a key for 3 machines 1 year.

Same procedure with 2016 on second machine, no activation accepted/left.

Bitdefender account shows me to have only 1 machine at this key.

Help topic shows me that i should have migrated that key in the subscriptions section before.

Any way to fix this now?

Thanks for an answer, back at 2015 that long.(

EDIT:

2016 on one and 2015 on the second machine work fine, so i guess 2016 took the third/free slot of the trio key for itself.

But there is no chance to revoke the 2 on 2015 used keys as it are the same machines?

Well, the thing is, i switched the year/version, but two machines stay two machines, system isn't recognizing that.

So i used this key thrice, two times for 2015 after purchase and once yesterday for 2016 instead of 2015 on the main machine.

Paul-Robert

Hello Straycat,

Please be informed that we have verified the Bitdefender Central account created with the same e-mail address used to create the Forum account.

After verifying the account, we could not locate a subscription for a Classic Line Bitdefender product(Antivirus Plus, Internet Security or Total Security)

Please send me a personal message with the license key and with another e-mail address that might have been used to create a different Central account(if any), in order to further investigate the situation.