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Opening Additional Accounrts For 2016 Family Pack.

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I have purchased a Family Pack License and have installed most of my family's computers and apps into my account but have hit a problem with my sons and my own Lap Tops. From what I read in support forum you can not enter all the computers and/or apps into one account.


I am also receiving the message when I try to register my Lap Top that my subscription has expired or that I have used up all the registrations of my apps etc.


How do I overcome this problem?


How do I open additional accounts with the same license?


The family pack is supposed to cover all the computers, tablets, phones etc the family owns.


Please respond quickly as the lap tops are not protected by Bitdefender at the moment.


Thankyou

Comments

  • More or less the same problem here.


    I had all my devices on one licence and account on family pack 2015.


    I updated to 2016 subscription.


    Now I have reached the limit for devices (5)


    Your website clearly states the number of devices is unlimited.


    What is going on?