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App Lock Not Available

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SweetLake
SweetLake
edited January 2022 in Mobile Security

On my Samsung tablet AppLock suddenly doesn't work anymore.


When I start Bitdefender, and click on App Lock I'm redirected to the general settings screen of the table while a message appears stating: Please enable Antivirus to use App Lock.


Antivirus (Bitdefender) IS enabled and I can't find anything 'strange' in this application, not when I check it using the App screen of the general settings of the tablet and neither when I look into the settings of Bitdefender itself.


On my Sansung phone Bitdefender does work (still) as it should.


Hope someone can help.

Comments

  • Can you please send us your tablet model and Android version, along with a screenshot of the General Settings screen on bms@bitdefender.com ?


    Thanks!


  • LEO Privacy is very useful to me .it provides me app lock so that I can secure my personal details from others. It provides hiding pictures option so that I can hide my pics/videos.