<_< Bitdefender 2016 Migrating Problem :!

Hi Dear Tech's


I'm wondered About this problem ! after 5 Year Using my lovely Bitdefender with Original License and best Quality, this common Problem about "subscription " in 2016 Versions in awful !


Newly I bought a 3 PC / 1 Year License for Internet Security 2015 and actived it in my BD IS 2015 successfully, but from 4 days ago that i decided to migrate to 2016 version the problem was born. when i login to bitdefender Central and trying to active my account i see that boring message :


"We weren't able to migrate your key. Please contact support."


Joking ! in "my.bitdefender.com" everyting is okay and it say : 348 days left


hxZ7S.png


but in BDCentral !!! :wacko:


I posted a ticket about problem , about 80 Hours ago, But without any response ( expect Auto response) .


ticket number is 2015121022170003


this type of support, actually for Activiation is very poor . Isn't it ??!


PLEASE HELP ME AND FIX THIS .... PROBLEM! as soon as possible! :(

Comments

  • Ratin
    edited December 2015
    Hi Dear Tech's


    I'm wondered About this problem ! after 5 Year Using my lovely Bitdefender with Original License and best Quality, this common Problem about "subscription " in 2016 Versions in awful !


    Newly I bought a 3 PC / 1 Year License for Internet Security 2015 and actived it in my BD IS 2015 successfully, but from 4 days ago that i decided to migrate to 2016 version the problem was born. when i login to bitdefender Central and trying to active my account i see that boring message :


    "We weren't able to migrate your key. Please contact support."


    Joking ! in "my.bitdefender.com" everyting is okay and it say : 348 days left


    hxZ7S.png


    but in BDCentral !!! :wacko:


    I posted a ticket about problem , about 80 Hours ago, But without any response ( expect Auto response) .


    ticket number is 2015121022170003


    this type of support, actually for Activiation is very poor . Isn't it ??!


    PLEASE HELP ME AND FIX THIS .... PROBLEM! as soon as possible! :(


    10 Days Passed And Problem Still Remains !!


    I receive some message from Support tim, but after last Message and their promise for solve problem in 24-48 Hours,Another 80 Hours Passed, And Nothing happened !! .


    Dear Supporter ,


    Please Say me, if Your Customer security is important for you, or NOT ?!!!