How Many Devices For Bitdefender Family Pack?

realkaka2204
realkaka2204
edited January 2016 in Central

Hello,


I have a subscription Bitdefender Family Pack with unlimited devices, but I see 3/3 devices (2 laptops, 1 smart phone) in Bitdefender's Central. Can I install another 2 devices using same account?


Thanks,


Regards.


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Comments

  • Georgia
    Georgia ✭✭✭

    Hello,


    Have you contacted us via email?


    I have checked the email address used for this forum account and I couldn't find a ticket in the system nor a Central account. Please post your ticket ID so I can find your request in the system.


    Or send an email to bitsy@bitdefender.com with the email used to create the Central account. Do not post the address on the forums.


    Thank you.

  • realkaka2204
    realkaka2204
    Hello,


    Have you contacted us via email?


    I have checked the email address used for this forum account and I couldn't find a ticket in the system nor a Central account. Please post your ticket ID so I can find your request in the system.


    Or send an email to bitsy@bitdefender.com with the email used to create the Central account. Do not post the address on the forums.


    Thank you.


    Hello, yes, I contacted you before, but I lost your email and ticket ID. Currently, I activated 4 devices and the Central's page shows 4/3 device. Is that usual? I don't see place where I can download the installer.


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  • Georgia
    Georgia ✭✭✭

    Please send us an email at bitsy@bitdefender.com to further look into this matter. Thank you so much!

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