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Can, Log In Central Show Unknown Error
What in the ###### is happen with Bitdefender first of all why my e-mail wich i,m registrered about 10 years is not accepted in this forum and why i can,t log in or register in central but in my.bitdefender.com i have no problem to log in with my excite.com e-mail and password and a previous version i use is Total Security…
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Child Activity Under Parental Controls
I made a mistake of renewing Bitdefender for another year. One of the reasons was Parental Controls. I just didn't have time to test a new solution. On 2015 it somewhat worked but the user interface was horrible (cannot view/copy URL; cannot see only blocked sites, etc). Do they removed it completely on 2016? I spent 2…
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Bitdefender Website Issue
Hi, I dont know where this should go or if anyone else is experiencing the same problem. But my bitdefender.com website wont open in any other language but Japanese. (Am currently in Japan) but even if i select USA English or Australian English or Italian or whatever. It always just goes back to the Japanese homepage.…
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White Central
Hello. I have a problem with my CENTRAL. I installed Windows 7 and Bitdefender but it does not work. http://wrzuc.se/images/57867ccba64c6.jpg
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Can't enable SLI.
Hi,I need some help with Bitdefender 2016 and Nvidia SLI. When I try to enable SLI the Nvidia Control Panel message pops up saying it needs to close "BDagent.exe" but there is no way to close this. Is there an easy way to do so? Many Thanks Dave
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Wrong Amount Of Devices In Use
After a reinstall of one of my 3 computers, I removed it from My Devices in Bitdefender Central. My Devices is now showing 2 devices. After several days My subscriptions, Internet Security 2016, is still showing 3 devices in use: DEVICES: 3/3 and I cannot reinstall the third device; Devices Limit Reached. Please reset my…
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Bitdefender Central Is Useless
You click on support, it sends you to a list of suggested articles. You say "bitdefender won't remove trojan" and you get nothing. So how do you get to real actual support? I don't think you can within the program.
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My Subscriptions: The Package I Bought Is Not Visible
Today I bought and paid Bitdefender Total Security Multi-Device online. I received the activation code by mail. When I go to my personal page on Bitdefender Central, I cannot see the package I bought. The only thing which is mentioned in 'my subscriptions' is a proposal to buy 'Antivirus for Mac' what I don't want to buy…
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Log In To Central By Browser Goes Back To Login Page
Hi, I have Family Pack 2015 expiring and just bought the Family Pack 2016. I received code and instructions to go to Bitdefender Central. But each time I try to log in, it briefly shows a proper page then redirect back to log in. Get the same result in Firefox (my main browser), Edge and IE11 (both only used to try this).…
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After A Year Bitdefender Cental Still Does Not Work
How can a company have such a good product, I.e., BDTS Multi-Device and such a lousy license/subscription activation process? The morning my time I decided to surf over the the Bitdefender website and noticed that BDTS Multi-Deivice is having their usual year end clearance before 2017 comes out. Even though I still have…
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Can't Login To Central After Fresh Installation
Hello. I've activated a new subscription for Bitdefender Total Security 2016, since my 2015 subscription ran out and registered my key at Bitdefender Central. I downloaded new version from there, finished installing it, but I can't login to Bitdefender Central through an antivirus window (It's OK through Chrome). It says…
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Sound Cracking Up After Bitdefender Install
Hi, I just installed Bitdefender 2016, and noticed something very distracting. The sound cracks up on sites like: Youtube and basically everywhere there is an embeded video. I also noticed slight stuttering when playing HD content, but rarely! Please note i have a ROCKET PC: i7 3770k, 32GB DDR, 2xSamsung 840PRO in Raid0 as…
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[Fixed] Central Login Popup
With the latest Bitdefender update, I keep getting this annoying signin box popping up to login to Bitdefender central (see screenshot). I'm already logged in and no matter how many times I log in, this box keeps popping up. Is this another bitdefender bug? Getting a bit tired with all the issues with this software of late.
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I Purchased 10X Total Security 2016 Redemption Keys, I Want To Request Traditional License Keys
I do not want to open a new email account for each of the ten 2016 redemption keys. I want to manage all keys under one account and that seems like it is not possible. When I request a old style license key, it gives me Internet Security in return because Bitdefender thinks I want to install on a Windows XP/Vista machine.…
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Bitfinder No Longer Working With Vs 2015 Community
Hello I do not know what has happened but now running test applications through VS 2015 Community does not work. I keep getting warnings and virus alerts. I wish for tech support to create a patch for all your Visual studio users. I do not want a walk through tutorial on how to change files. A patch that you all have to do…
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The "bitdefender Central" Window Pops Up Quite Often And Is Blank
As the title, the "Bitdefender CENTRAL" window pops up quite often and is blank, and I do not know what's going on. The problem started yesterday and is quite annoying. It looks like on the attached screenshot: Can someone please help me with this problem? PS I am using Bitdefender Total Security 2016 version.
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Bitdefender Central Question
Hi folks, Starting at about 6:50 am this morning Bit Defender started popping up this odd "page" interrupting whatever I was doing at the time. In one instance I was playing Diablo III: Reaper of Souls in "hard-core" mode (where if you die - you lose everything) and was suddenly bounced to my desktop to see this.... Can…
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Unknown Url
If I click "Activate code" in Bitdefender GUI I have wrong redirectin. But if I log in my Central it work good. Everything was fine few days ago and I think it happen because of new Centarl login window. Please fix it.
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Question
I have one licese in my Central. If I delete this account, can I use the license from it on another Central, or my license will disapper with deleted account?
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How To Re-Use Deleted Account (Email)
I made my account in Central. Then I deleted. Now I would like to re-use it but central prevents me telling that my email address already exists. Any suggestions on how to recover my old registered email address?
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How Can I Merge Two Different Account?
How can I merge two different accounts? Hi I have two different accounts cause I've used two different e-mail to activate different products. In my first account I have a 3 years license of Mobile Security & Antivirus; In my second account I have a 1 year license for 3 PC of Total Security 2016. I'd want to merge the first…
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Disable For Win10 Upgrade, Mac Install
Ma'm/Sir, 1) I will be upgrading from Win7 to Win10. How do I temporarily disable BD 2016 Antivirus+ to do the upgrade? Or can the upgrade be done successfully without disabling BD? I have searched the forums and did not find the answer. I have read several posts of issues with Win10. What can I do if I encounter the same?…
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Parental Controls Not Filtering Web Content
I installed Windows 10 on my son's computer yesterday. I installed Bitdefender Internet Security 2016 today. One of the main reasons I chose bitdefender was because of parental controls and web filtering being bundled in with anti-virus security. But despite double checking that "" is blacklisted (has a checkmark by it) in…
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Central Not Working
Hello I have problem with activation of my product becasue Bitdefender Central is not working. I can log in but I cant activate or check my devices nothing.
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Bitdefender Central Not Working! Why?
I can't login to my account on my computer, two of my clients cannnot log into their accounts on their computers. We put in our emails and passwords, click submit and it goes into the central control panel and immediately redirects back out to the login page. Tried it on 3 computers, 3 different internet connections, three…
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Certificate Error
Hi I do not know what to do any longer. After I installed BD Internet Security 2016 I got this strange message that says the there is a Certificate Error. I checked date and time and even reset my chrome settings. Nothing that I did seems to work. Please help.
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My.bitdefender & Central.bitdefender
Hi! Whats the difference between my.bitdefender & central.bitdefender.?
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How Cancel The "you Are At Risk" Warning
I turned Bitdefender antivurus off to restore the system but am now unable to turn it back on. An option comes up to 'fix' the 'real time protection' but it fails. Going to the antivirus module to check off the shield protection also fails. What to do? Regards, Tom C PS A full scan did work while in safe mode, but not in…
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[Fixed Via Auto-Update] Bd Central Sign-On Screen Keeps Popping Up
Over the last few days, the BD sign-on screen keeps popping up for no apparent reason. Even after I close the window (without signing on) the screen will re-appear a short while later. I believe that this started with the latest update that required a system retstart. Any ideas? BD 2016 Total Security Windows 10
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What A Buggy Piece Of Manure
Ok, I just purchased this mess a couple of days ago, and I can't believe what a total piece of horse crap this software is. First problem, my computer won't restart. I have to do a hard reset, and at times, have to do a repair. The first "solution" I get is to run some tool, in Windows, and then recreate the problem?…