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Bitdefender Has Expired After 3 Months Of Use With A 1 Year License
Bitdefender is saying "Your subscription has expired" although I bought a 1y license. Even https://central.bitdefender.com/subscriptions displays no subscription. order number: 11196955259 date of order 16. December 2015 product SKU UL11031003-DE Please fix this immediately!
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Bitdefender Blocks The Notifications And Use Of The Action Center On Windows 10
Bitdefender profiles blocks the use and receive notifications on the Action Center in Windows 10. Many people complain about it in the forums of both Microsoft and Bitdefender forums. The Bitdefender profiles puts the Action Center on "Quiet hours" without notifications and without working well. The solution I found is:…
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Password Reset / Recovery
Hi. I forgot my password to Bitdefender TS 2016. When I try to change something or add a rule, it always validates for a passoword: "A password is required in order to finish this opeation". I thought reinstalling might help, but it didn't. How could I reset, disable a password? Please help, guys! Thank you!
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If Legitimate, So Unprofessional. Never Again
Not sure why auto-renewal billed me days before the actual initial purchase, I wasn't able to cancel it, although I still theoretically have time to do it, without being charged and going through the hassle to get my money back. Started a dispute with PayPal, received a message from Avangate to contact BD themselves in…
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Central - Feedback - Various
========================================== https://central.bitdefender.com/techassist ========================================== 1. Encoding issue in this sentence: "Let Bitdefender’s tech geniuses install and configure your antivirus on your PC. Install & Setup is the time-saving service that lets you sit back and relax.…
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Unable To Login To Central Bdts 2016
Hi, guys. I need some help. I am unable to activate my bitdefeneder total security 2016 as it seems that the bitdefender central app, appears to be blank. When i try to login via mozilla and chrome, it works fine but unable to detect the application. While in tried Internet Explorer, it appears to be blank. Please advise…
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Constantly Recieving Message That Subscription Has Ended
I am constantly getting a message of a subscription has ended, yet below the information about said subscription it shows remaining days as a little under a year at this point. If it was happening only on one computer I could look the other way, but its happening on every windows machine that this is installed on ( atm 2,…
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How Many Devices For Bitdefender Family Pack?
Hello, I have a subscription Bitdefender Family Pack with unlimited devices, but I see 3/3 devices (2 laptops, 1 smart phone) in Bitdefender's Central. Can I install another 2 devices using same account? Thanks, Regards.
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Unauthorized Autorenewal Notifications
I purchased and installed Internet Security 2015 a year ago. Now that the one year purchase is about to expire, I renewed my subscription and purchased Total Security 2016 about a month ago. Everything seemed fine, until a week or so ago when I began to receive automatic renewal notices for Internet Security 2015. I have…
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Usb Drive Hidden Files
I have a Virus on my pc or in my Usb Drive that keep hding my files. How I can fix this wih bitdefender. I tried USB Immunizer. I heared about"smadav" but I think isn't safe. Please anyone can help
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Unexpected Error Bitdefender Central
My OS is Windows 7 64bit. The total Security 2016 was actived at website central. However, I cannot loging to the Agent UI. The error message was showed : Unexpected Error. Please check that your PC is connected to the Internet and try again. In fact, I was tryed for many time. And it is still unable to login. Would anyone…
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Bought Bitdefender 2016 Internet Security: Used Wrong Email, Wrote Support: No Answer
I bought Bitdefender 2016 Internet Security but i made a mistake entering my email address. The email address entered does not even exist! I wrote to web support form about the mistake but there's been no answer. I also have an order number. I don't know what to do. This was about 1 day ago. Any suggestions? Thanks.
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Adding Extra Subscription Problem.
Basically I own bit defender 2016 total security which I can add 3 computers to be protected. I wanted to add another 3 computers to my central, so I bought another key to add another 3 computers. when I added the key it said it accepted the key. but it still says i can only have 3 computers. is there anyway to fix this?
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Continuous Payment Authority
I've used this product for several years, and been pleased with it. Some weeks ago, an auto-renewal invitation was emailed to me, and I began to complete it - until I noticed that, this year, the company was asking me for a Continuous Payment Authority instead of the expected, simple one-off cost of the coming year's…
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Bd 2016 Horrible Experience!
I am terribly upset and dissapointed with BD " /> :angry: " /> , I'm having the greatest urge to use so many vulgar language on here but I'll be civilize this time. Dear BitDefender, As your loyal customer for many many years, this is the first time that I've encounter such horrendous experience with your product and as…
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Request About Scan Website
Hallo, my Bitdefender 2016 say warned to Virus/Malware of http://www.ezdok-software.com It is real or fals virus/malware???? Pls let me know??? Thanks Sebastian
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Problems With Flushing Website Content And Bitdefender Tech Support
Dear Bitdefender support team. First, I have to say I am really disappointed with attitude of tech support. Chat support is basically not operating, I tried to contact support via chat repeatedly past two days after not receiving any e-mail response, but no agents were available. So I contacted tech support with e-mail…
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After Microsoft Jan. 2016 Windows 10 Updates
My Bitdefender Total Security 2016 has not been able to Update since Microsofts Jan. 12th. 2016 (That is today) UPDATES to Windows 10. Could just be a Coincidence. I have rebooted 2 or three times. Bitdefender tries to update and then in events it says Update encountered ERRORS. ???????? That is all I know about it.
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License From Third Party
if I purchased a license from a third-party vendor, and I successfully registered it in my central account, and I installed bitdefender on my PC with that license, does that mean it will remain valid? Or do I still have to worry that it might be disqualified at a later date?
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Number Of Activations
I have registered 2 computers on my account (3 pc's licenses Antivirus Plus) and I can't register a third one, because it says that all activations are already taken 3/3. How can I solve this? I need a reset on this counter. Wanted to email the support, but when I click in a help article on " submit email ticket" it…
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Central Won't Allow The Same Email Address As Previously Used By Mybitdefender
I am trying to set up a new account with BD Central however the registration process rejects my email address because I have used it in mybitdefender. Is there a way around this without using another email address?
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If I Buy Multiple Copies Of Bd, Will It Just Add Another Year, Or ..
I was wondering, .. I have 1 computer. And if I buy multiple(2 or 3) 1-Year copies of BD IS 2016, will it just add another year(s) onto my account of using it? Or will they then start running side by side at the same time, and run out in 1 year? Or, should I just keep each key saved until one year runs out, and then enter…
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Updates Not Made
Each time I am off line for more than one day and i go on line again, the Bitdefender is not automatically searching for updates. Although it provides a message that "an issue has to be fixed". I have to go to Bitdefender and do this manually. I am in automatic pilot though. It happens now with 2016 but it happened also…
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Retire Old Pc And Move Bitdefender To New Pc
I am retiring an old laptop and replacing it with a new one. If I just uninstall Bitdefender from the old laptop, will Central be updated? In other words, will my installed device count in Central be reduced by one? If just uninstalling Bitdefender from the laptop is not enough to remove it as a subscribed device in…
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Unable To Verify Credit Catd
With BD installed, my credit card verification boxes are replaced by a BD security icon (bank requires 3 characters of security code each purchase). When clicking on the image I get a BG password generator box - but regardless what I do, I can add the verification codes HUGELY annoying that I can't purchase online and…
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[submitted to PD] 3/3 Devices, But No Devices.
hi there,i recently restored my pcs at home,had some difficulties with em,never mind,i removed bit def total using BD Uninstall tool,then i removed my devices from bit's central,and at last i restored my pcs one by one i used the same procedure,at first the devices count were dropping and everythin was goin smoothly,but…
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Problem With
HI, I HAS BOUGTJ BITDEFENDER INTERNET SECURITY 2106 (10 USERS, 2 YEARS), I FOLLOW THE INSTRUCTIONS AND I INSTALL IN ONE COMPUTER, WHEN I TRY TO INSTALL IN THE SECOND COMPUTER THE CENTRAL TELL ME THAT I ONLY HAVE ONE ACTIVATION. IN THIS MOMENT A TRY WITH THE 10 CODES.... BUT I CANT INTALL IN OTHER COMPUTERS... I WANT TO…
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Can Not Access Support (shut Down?)
Since Bitdefender have shut down support, it's been difficult to work out how to use Bitdefender. Whenever I click on 'email support' it just keeps going around in circles back to the self-help system. When I try the chat window - it just times out with no one available. Is it true that Bitdefender is in financial…
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Autopilot Switches To "work" Profile With Thunderbird Loaded
Well, I've been looking into this for close to two weeks now, thinking it was a bug with Windows 10. At completely random intervals, the "app notifications" would be disabled and the option to enable them in settings would be grayed out. In the end I discovered that it was Autopilot's profile selector that would switch to…
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Bitdefender Family Pack 2016 For How Many Devices?
Hi, on the product page for the BD Family Pack it says "unlimited devices in household", but next to the "buy" button it says "3 users, 1 year". So what is true? And how is household definded. Can my parents who live a few minutes away use this too? Is this bound to one IP-address or what? Many thanks.