Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bought Bitdefender 2016 Internet Security: Used Wrong Email, Wrote Support: No Answer

Options
dstefa01
dstefa01
in Central

I bought Bitdefender 2016 Internet Security but i made a mistake entering my email address. The email address entered does not even exist!


I wrote to web support form about the mistake but there's been no answer.


I also have an order number.


I don't know what to do. This was about 1 day ago. Any suggestions?


Thanks.

Comments

  • Rohugh
    Rohugh ✭✭
    Options
    I don't know what to do. This was about 1 day ago. Any suggestions?


    Thanks.


    Hiya,


    Support can be a little slow at weekends, send in another email giving all the details to bitsy@bitdefender.com


    Ro.

  • dstefa01
    dstefa01
    edited January 2016
    Options

    Thank you for your time!

All Time Leaders

Categories

Defenders of the month