If Legitimate, So Unprofessional. Never Again
Not sure why auto-renewal billed me days before the actual initial purchase, I wasn't able to cancel it, although I still theoretically have time to do it, without being charged and going through the hassle to get my money back.
Started a dispute with PayPal, received a message from Avangate to contact BD themselves in regards to refund. So I did, via chat, advisor did not reply to easy questions and made the whole thing very suspicious, asking me to close the dispute otherwise I won't get my money back, when asked why, he did not respond saying I will get it back. Awful service!!!!
Even if you are legitimate, your procedures are against what PayPal advises, so I suggest to communicate or adjust. Very unprofessional, never again.
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