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Bitdefender 2016
I have BitDefender Total Security 2016 installed on 2 PC's both running 64 bit versions of Windows 7. Both were installed with the same email address (this has already been verified with support) But when I go to Bitdefender Central, only 1 of the two machines shows up. I've been asking support about this for over a month,…
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Help Pls,devices Problem
hi there,i recently restored my pcs at home,had some difficulties with em,never mind,i removed bit def total using BD Uninstall tool,then i removed my devices from bit's central,and at last i restored my pcs one by one i used the same procedure,at first the devices count were dropping and everythin was goin smoothly,but…
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Abonnement Activated But Not Device
I have an active license but I can't activate my device (attachement). When I use the activation code, I get the message: already used... I'm using Bitfender for a long time and never had any problem. Central is driving me crazy. I'm a reseller for Bitdefender products but if I don't get an answer soon I quit selling BD. I…
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Can't Registrate New License
Hey In the past I never had an issue with the amount of registrations, but now I can't activate a new device with a new bought license code! I'm waiting now for more than 3 weeks for an answer. I bought already a new license online, but still can't registrate! Next week I have to registrate 6 new machines, what now?…
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The Update Slows Down The Pc
(Sorry, I just realized that I put this to wrong place...) Hello guys! I'm very disappointed to see that this problem is still occurring in the 2016 version of BD. I found a topic from Oct 1 2013, which contains exactly my problem too: http://forum.bitdefender.com/index.php?showtopic=49000 Previously I had the 2014, 2015…
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Central Parental Advisor Not As My.bitdefender Parental Control.
What is wrong with Parental advisor? I can't block any site and I can't find the way to control the hours to access internet from my son's PC Running Win7X32 and Total Security 2015 but I did update to a 2016 subscription. Is there something I am doing wrong? Please anwer asap because it is very important to me! Thank you…
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Help Unable To Add My Device
\hi, I have bought bitdefender total security 2016 and I have subscribed using my key via the online central. However, it says that 0 devices are in this subscription. When I try to add my device ( I have a laptop with window 8) it ask me to log into the central via the app. When I try to log in, I have unexpected error…
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Unexpected Error
I'm using Windows 10 Pro 64bit. I've just purchase Antivirus Plus 2016. After the installation I have to log to Bitdefender Central to register on my Surface Pro2 tablet. I keep getting the message: Unexpected error please check that your PC is connected to internet and try again. The problem is that Windows Defender was…
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Wrong Language (roumanian) On Central.bitdender.com
Hi, I've installed Bitdefender AV 2016 (Dutch) and had already made an account on central.bitdender.com (install 2015). Now central.bitdender.com is in Roumanian. How can I change it?
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Can't Update
I am using BD Total security 2015 trial on windows 7. the problem i am having is that i am unable to update. it says "you are at risk", but when i click fix or the update button. nothing happens.
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Registration Issues For Oem Codes
Codes are not always being recognised and registering via Bitdefender Central and all this is getting a little tedious now due to us having to explain to our customers that the codes are in-fact legitimate and should work as described. Initiated two tickets, to which I am yet to receive any sort of reply or responses. We…
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[implemented] How To Delete Device/subscription
I have a simple question: How can I Delete my Devices or/and Subscriptions in Central? Thx.
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Error Activating Your Subscription
HELP! I downloaded a trial version of Bitdefender total security 2016 and I go to bitdefender central to enter my activation code and I receive this error "There was an error activating your subscription. Please try again later." I've upload an attachment Detail" Bitdefender total security 2016 Windows 10 pro Toshiba *this…
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Bitdefender Central Log In
Hi everyone. I recently installed Bitdefender Total Security 2016 on my PC, and as you know they introduced this Bitdefender Central with this year's update. Now, every time I start my computer this Bitdefender Central window pops up and asks me to log in - which is really annoying (and then it logs in without a problem,…
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How To Change Your Central Account Email Address
I made a mistake. I used one email to purchase Bitdefender 2016, and a different email to register with Central. It will not allow me to change. Will I need to contact customer svc to have this done, or am I missing something. thank you.
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Central Question
Hi...In BD Central, up toward the top right corner, is a little bell shaped icon which brings up a list of notifications stating 'New Issues on Main'. Just wondering how I find out what these 'issues' are. A couple of other things while I'm at it. Clicking on any link which says 'Go To Bitdefender Central', just takes me…
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Unknown Issues
What are all these issues that appear in Central? It shows that there were issues but does not give any further information. Please see attached.
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Licences & Devices From Au Site Not Showing Up
I have 11 licences with over 600 days left to go but I cannot perform the upgrade because Central doesn't recognise the key. I have worked on this problem for days with no response from support and that pathetic 'choose your help option' being less than useless. I need direct contact with a Support Desk to resolve this…
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Is Bd Under Attack?
I'm beginning to wonder why a well-regarded antivirus company is suddenly having serious server and operational problems...especially following great reports from major reviewers on their latest release. Given some of the woes being related in this forum. I DON'T THINK SO. Something smells here alright - and it isn't BD.…
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Central Concerns
I am concerned here.... I have already spent countless hours trying to resolve conflicts with BDIS, crashes caused by BDIS and now TS response to those BDIS 2015 problems is to install 2016 and use BD Central. I have two current BDIS 2015 licenses and manage the licenses from one computer (my personal licenses). The first…
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How Can I Open The File Bitdefender_isecurity?
When I download the file bitdefender_isecurity I cannot execute it because none of the programs in my computer opens it. What previous program should I have pre-installed in order to execute this file and begin to use my Bitdefender? Thanks.
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Can't Enable Parental Control
I have BDTS 2016 installed on my daughter's Surface Pro 3 and her Android phone. I log into BD Central, then click Parental Advisor on the left, then her name on the right. Then I click Activities on the right, and click the "Monitor the activities done by your child online." control in an attempt to turn it on. And I…
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Delete Credentials
How to remove credentials in Central bitdefender. I do not need a product BDTS, but I can not install BDIS.
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Errors In Central
1. The subscription days do not match. 2. There are a bunch of issues with no explanation. See attached.
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Bitdefender Central Was Not Publicly Beta Tested?
This was a major mistake or maybe oversight on Bitdefender's part. During the Beta test of BDTS 2016 I had to use Bitdefender Central. However, I was given a one time Beta test subscription for 30 days. That was it. Most likely all other Beta testers were given a similar 30 day subscription. Clearly this does not reflect…
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Central Failure In Activation And Restart Issue
I HAVE GOT 3 SYSTEMS HP(MVSV15), DELL (MEENAKSHI) AND ACER (MVSV5). GOT TRIPLE USER LICENSE BITDEFENDER TOTAL SECURITY 2015. TRIED TO UPGRADE TO BITDEFENDER TOTAL SECURITY 2016. DID THE UPGRADE ON SYSTEMS HP AND DELL. ON ACER SYSTEM NO ANTIVIRUS IS INSTALLED TILL NOW. AFTER THE UPGRADE AS PER THEIR INSTRUCTIONS, FOLLOWING…
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Licence Activation
Hi, Long story short, I have 2 current total Security 2015 licenses. i have activated 1 of the licences successfully through the central site, but the other licence will not activate, keeps coming up with an error message try later. Advice??? Jeff p.s I have been on the support 24 hour phone line in Australia (24 hour) for…
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Bdtp2016 - Central Problems And Forum Concerns
Been reading Bdts2016 - General - Central for several weeks now with great interest. I thought I was one of the fortunate subscribers(?) because I was able to roll my expiring Bdts2015 over, and get some degree of functionality out of some of the modules in Protection, and Privacy, and Tools. But, after a week or two, I…
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Scammers Selling Bitdefender Products
Checkout these review websites about Herman Street, who sell Bitdefender goods and then scam their customers by not delivering the goods. Its going to give Bitdefender a bad name. 1st Review website 2nd Review website 3rd Review website 4th Review website 5th Review website I found a whole lot more, but these give a cross…