You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Unexpected Error
I'm using Windows 10 Pro 64bit. I've just purchase Antivirus Plus 2016. After the installation I have to log to Bitdefender Central to register on my Surface Pro2 tablet.
I keep getting the message: Unexpected error please check that your PC is connected to internet and try again.
The problem is that Windows Defender was deactivated and I can't register Antivirus Plus 2016. My tablet is vulnerable. I've uninstalled the software and reinstalled it without success.
Very ###### off at the moment.
Comments
-
I have a similar problem, after re-installing bitdefender , it ask to login and get the same error as yours.
And I know that my network connection is fine because I can use the microsoft browser to login to central.bitdefender.com.
So I know that my login is also fine but the local antivirus cannot connect to it.
So for now I just uninstalling it until they fix it.
Using the Win10 10586.0
