Blue Screen During Instalation

delian87

I installed Bitdefender AV plus 2016 on my home pc running Windows 8.1 pro. During the last part of the installation (configuration part I think) I got a blue screen and restarted. After the restart the installation continued by itself, and appeared to have finished normally. I haven't had any issues since that, the program says everything is ok. My question is should I reinstall bitdefender because of the blue screen during installation, or leave it as is?

Rohugh

Hello delian87 and welcome to the forums,

It sounds as if everything is running fine so I would not bother with a reinstall. If you are worried you can always run a repair, if there are any corrupt files they will be fixed during the repair.

Open your Windows Control Panel>Programs and Features>Bitdefender. Double click it and choose "Repair". Allow it to complete and reboot your system.

Ro.

Airstream_Bill

I installed Bitdefender AV plus 2016 on my home pc running Windows 8.1 pro. During the last part of the installation (configuration part I think) I got a blue screen and restarted. After the restart the installation continued by itself, and appeared to have finished normally. I haven't had any issues since that, the program says everything is ok. My question is should I reinstall bitdefender because of the blue screen during installation, or leave it as is?

Hi! I have had that happen also. I always make sure that I have the Computer set to Never Go To Sleep and to Never Turn off The Screen when I do a Fresh install of Bitdefender.

This on my Toshiba Laptop stops it from doing what you Described. Cheers!

delian87

Thank you, I repaired it, hopefully everything will be ok.

Georgia

Hello everyone,

If you are still dealing with BSOD during the Bitdefender 2016 installation please reinstall with a fresh kit downloaded from Central as we made some improvements to the latest kit.

Thank you!