Unable Install Bitdefender Total Security 2016
From before I used 2015 version and not upgrade to 2016.
Today, I build a new computer and try to install 2016 version on fresh installed windows7 64 bit.
The agent downloads package but after finish, window prepare installing start for a few mins then close, nothing happen.
It happened for several times, I downloaded several packs from download center, click install from BitDefender Central. But still getting the same result.
Now I have to use 2015 full pack instead. Please give me the full package so I can upgrade to 2016.
Comments
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Bump. Im new to this anti-virus and can't even install it cause of this problem. HELP US PLEASE.
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@Popochan glad to see that the issue has been resolved in ticket : 2016031111360004
@Thepureboss Please make sure you clean the machine from the previous version of Bitdefender using the tool bellow and then retry the install.
http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2016_UninstallTool.exe
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