Bsod With Vsserv.exe (Bdis 2016 20.0.26.1418)
AND ""sometimes"" the new build 1418 cause my computer freeze suddenly for few seconds when i m dowloading files with browser or idm
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 7601.19160.amd64fre.win7sp1_gdr.160211-0600
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7978
SYSTEM_SKU: Default string
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 2.70
BIOS_DATE: 02/23/2016
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: H170A GAMING PRO (MS-7978)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 1
BUGCHECK_P1: 777ad42a
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff8800c10db60
PROCESS_NAME: vsserv.exe
BUGCHECK_STR: RAISED_IRQL_FAULT
FAULTING_IP:
+0
00000000`777ad42a ?? ???
CPU_COUNT: 4
CPU_MHZ: c79
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 7C'00000000 (cache) 7C'00000000 (init)
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: voodoo
ANALYSIS_SESSION_TIME: 03-22-2016 21:26:46.0412
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
LAST_CONTROL_TRANSFER: from fffff800040c7629 to fffff800040c8080
STACK_TEXT:
fffff880`0c10d928 fffff800`040c7629 : 00000000`0000004a 00000000`777ad42a 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0c10d930 fffff800`040c7560 : 00000000`00000c10 fffff880`0c10db60 00000000`00000000 fffff800`043b4c5b : nt!KiBugCheckDispatch+0x69
fffff880`0c10da70 00000000`777ad42a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`24bffba8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x777ad42a
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 713a38487ff3d82058f51d9870e0b3de39cbf964
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 561f1421a866d36916a994b3bd23a42b1aea0bb5
THREAD_SHA1_HASH_MOD: 2a7ca9d3ab5386d53fea7498e1d81b9c4a4c036b
FOLLOWUP_IP:
nt!KiSystemServiceExit+245
fffff800`040c7560 4883ec50 sub rsp,50h
FAULT_INSTR_CODE: 50ec8348
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiSystemServiceExit+245
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 56bcc786
IMAGE_VERSION: 6.1.7601.19160
FAILURE_BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
PRIMARY_PROBLEM_CLASS: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
TARGET_TIME: 2016-03-22T13:04:50.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-02-12 01:40:22
BUILDDATESTAMP_STR: 160211-0600
BUILDLAB_STR: win7sp1_gdr
BUILDOSVER_STR: 6.1.7601.19160.amd64fre.win7sp1_gdr.160211-0600
ANALYSIS_SESSION_ELAPSED_TIME: 1043
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_raised_irql_fault_vsserv.exe_nt!kisystemserviceexit+245
FAILURE_ID_HASH: {7e9f2f5a-c8f7-350e-d3b5-490f9ba5e969}
Followup: MachineOwner
0
Comments
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Hi,
According to the dump, the computer stops responding when you run an application that uses the Windows Filtering Platform API in Windows 7. This is a Windows bug which can be solved by installing the Microsoft patch indicated below:
http://support.microsoft.com/kb/2664888
netio.sys should increase to 6.1.7600.21211 or 6.1.7601.21991 after applying the patch.
Thank you!
0
