Waiting For A Refund… How Long Does This Take?

wantsrefundnowplease

I've been waiting for a refund for two charges to my credit card for nearly a month now. I've emailed and I've called. Instead of giving me a full refund - I was offered a discount. WHY WOULD I WANT A DISCOUNT ON A SERVICE I CAN'T RUN? And when I politely declined said discount and asked for the full refund - I got a form letter back that they were working to resolve my issue. I really just want my $80 back.

Really I'm furious and I'm hoping that someone at Bitdefender reads these forums and will help me.

jckinnick

Did they answer your email? I can't get them to answer any of my emails back.

Sorin G.

Hello,

We do apologize for the delay, my colleagues from the CS Department have been poked and you will receive more details via email.