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Waiting For A Refund… How Long Does This Take?

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wantsrefundnowplease
wantsrefundnowplease
in General

I've been waiting for a refund for two charges to my credit card for nearly a month now. I've emailed and I've called. Instead of giving me a full refund - I was offered a discount. WHY WOULD I WANT A DISCOUNT ON A SERVICE I CAN'T RUN? And when I politely declined said discount and asked for the full refund - I got a form letter back that they were working to resolve my issue. I really just want my $80 back.

Really I'm furious and I'm hoping that someone at Bitdefender reads these forums and will help me.

Comments

  • jckinnick
    jckinnick
    Options

    Did they answer your email? I can't get them to answer any of my emails back.

  • Sorin G.
    Sorin G. ✭
    Options

    Hello,

    We do apologize for the delay, my colleagues from the CS Department have been poked and you will receive more details via email.

This discussion has been closed.

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