Waiting For A Refund… How Long Does This Take?
I've been waiting for a refund for two charges to my credit card for nearly a month now. I've emailed and I've called. Instead of giving me a full refund - I was offered a discount. WHY WOULD I WANT A DISCOUNT ON A SERVICE I CAN'T RUN? And when I politely declined said discount and asked for the full refund - I got a form letter back that they were working to resolve my issue. I really just want my $80 back.
Really I'm furious and I'm hoping that someone at Bitdefender reads these forums and will help me.
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Did they answer your email? I can't get them to answer any of my emails back.
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Hello,
We do apologize for the delay, my colleagues from the CS Department have been poked and you will receive more details via email.
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