Bluescreen Because Of Bitdefender
Got Bluescreens because of the vsserv.exe
see my attached dumbfile.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 0000000076d2bbaa, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff8800c41fb60, 0
Debugging Details:
------------------
PROCESS_NAME: vsserv.exe
BUGCHECK_STR: RAISED_IRQL_FAULT
FAULTING_IP:
+0
00000000`76d2bbaa ?? ???
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
LAST_CONTROL_TRANSFER: from fffff800032ba9a9 to fffff800032bb400
STACK_TEXT:
fffff880`0c41f928 fffff800`032ba9a9 : 00000000`0000004a 00000000`76d2bbaa 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0c41f930 fffff800`032ba8e0 : 00000000`00000e50 fffff880`0c41fb60 00000000`00000000 fffff800`035a698b : nt!KiBugCheckDispatch+0x69
fffff880`0c41fa70 00000000`76d2bbaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`263bfb08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d2bbaa
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiSystemServiceExit+245
fffff800`032ba8e0 4883ec50 sub rsp,50h
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiSystemServiceExit+245
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 5708972e
IMAGE_VERSION: 6.1.7601.23418
FAILURE_BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_raised_irql_fault_vsserv.exe_nt!kisystemserviceexit+245
FAILURE_ID_HASH: {7e9f2f5a-c8f7-350e-d3b5-490f9ba5e969}
Followup: MachineOwner
anthing that can cause the error?
Comments
-
Hello,
Please follow the steps in the article bellow to resolve the encountered situation.
0
