Renewed My Bts 2016
johnmw1
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Hi,
I have just renewed my BTS for another 12 months to the new BTS 2016, but unfortunately have lost the last 33 days I still have on my existing BTS 2015 licence. Is there anyway of adding these owing days to my new subscription please? I still have my old licence key if needed.
Cheers,
John
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Comments
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Hello John,
This type of situations are handled by our CS team. In the future should you encounter such situations please send a email to bitsy@bitdefender.com.
I have also created a ticket for you and my colleagues will reply with all the requested information and assist you further.
Ticked id : 2016071108190002
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