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Renewed My Bts 2016

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johnmw1
johnmw1 ✭✭
edited July 2016 in Install & activation

Hi,

I have just renewed my BTS for another 12 months to the new BTS 2016, but unfortunately have lost the last 33 days I still have on my existing BTS 2015 licence. Is there anyway of adding these owing days to my new subscription please? I still have my old licence key if needed.

Cheers,

John

Comments

  • Sorin G.
    Sorin G. ✭
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    Hello John,

    This type of situations are handled by our CS team. In the future should you encounter such situations please send a email to bitsy@bitdefender.com.

    I have also created a ticket for you and my colleagues will reply with all the requested information and assist you further.

    Ticked id : 2016071108190002

This discussion has been closed.

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